Maintenance will be performed on Thursday, June 28 from 6:30 p.m. until midnight to upgrade network connections to one of Baylor’s internet providers. During this time access to Baylor's datacenter may experience a brief disruption and users may be unable to login to Canvas.
Starting at 6:00 p.m. on Thursday, May 17, firmware upgrades will be applied to datacenter load-balancers. The load-balancers have redundant hardware, so service impact should be minimal – but there may be brief points in time during the maintenance window when traffic is impacted to/from http://canvas.baylor.edu.
The error preventing students from submitting TurnItIn assignments in Canvas has been resolved. Faculty may resume using the TurnItIn LTI API assignment type in Canvas and are encouraged to call the Help Desk at (254)710-HELP (4357) to report any additional problems.
Instructure has issued a security advisory to inform Canvas users about a Chrome browser extension that behaves like malware called OneClass being distributed via phishing emails. Do not respond to the messages or go to the website included in the messages. If you have installed the extension, please contact the Baylor University Help Desk immediately for assistance.
TurnItIn will be undergoing maintenance and will be unavailable from 9 a.m. to 1 p.m. CST on Saturday, Dec. 3. To keep up with the latest alerts from TurnItIn, visit our "Using TurnItIn" page on the Canvas portal under the "Help & Support" link.
Users may see error messages when trying to view documents in Canvas Speedgrader. This isn't happening on every attempt to view a document, but it's happening on many. Instructure engineers are working actively on this issue.
Saturday November 5, TurnItIn will be unavailable from 8am - 1pm due to necessary scheduled maintenance. Please be aware no submissions or grading will be possible through TurnItIn during this time, and we advise that submission deadlines be set outside of this maintenance window.