Help & Support
Click the "Help" link in Canvas to contact Canvas support directly. If you have a problem that can only be resolved by Baylor Canvas administrators, Canvas support technicians will refer your request back to Baylor's Help Desk.
In Canvas, click the "Help" link in the bottom lefthand corner:
Select the appropriate support service in the following menu. Users may search the Canvas user guides, submit a ticket to Instructure, chat directly with an Instructure support representative, or call support directly:
Additional Support Links
- Training Opportunities
Register for a training session to learn how to use Canvas.
- Canvas U: Online
Learn Canvas at your own convenience with this online training course.
- System Status Check
Something not working? Check Instructure's real-time status update page to get detailed information about selected Canvas features and functionality.
- Canvas Updates
Every three weeks, Instructure updates Canvas or releases new features. You can read about these changes on the Product Release Notes page.
- Canvas Alerts
Read more about current, upcoming, and recent outage reports and system maintenance updates.