Customer Service (Fall 2018)
Sep 19, 6PM – 7PM
Sep 23, 7PM – 8PM
Learn specific ways to improve your customer service skills and help patrons feel valued in their Campus Recreation experience.
Navigating Difficult Conversations (Spring 2019)
Mar 24, 7PM – 8PM
Mar 27, 6PM – 7PM
Enhance your communication skills by learning techniques to handle difficult conversations with patrons and peers.