HSB > Business Keller Center > News
Browse Archives by Author: David Good
Managing Quotas to Improve Customer Relationships and Sales Performance
[12/1/2013]
Charles H. Schwepker, Jr., PhD, David J. Good, PhD, and Brooke N. Buerky, MBA Student
Sales control systems play a critical role in directing, evaluating, and monitoring the activities of an organization's salespeople. Sales quotas, for instance..
Improving Sales Performance Through Moral Judgment
[6/1/2012]
Charles H. Schwepker, Jr., PhD, David J. Good, PhD and Lindsay B. Odneal, MBA Candidate
To be successful in today's challenging economic conditions creates significant pressure on salespeople's ethical behavior. Moral judgment, a precursor to ethical behavior..