Browse Archives by Keyword: Management
How Work-Family Balance Impacts Workplace Success
[12/1/2021]
Merideth J. Thompson, PhD, Dawn S. Carlson, PhD, and K. Michele Kacmar, PhD
Due to the nature of real estate, working beyond the walls of the office is accessible and frequently encouraged. But how does this balancing act impact others in your firm? We examine how an agent's family functioning relates to their interactions with coworkers, thereby shaping the coworker's job attitude and experiences
Marketing Your Agents: Effort vs. Talent
[12/1/2021]
Fine F. Leung, PhD, Sara Kim, PhD, and Caleb H. Tse, PhD
When highlighting exceptional performance of real estate agents, firms often credit the success to either sheer effort or natural talent. The way in which you market your agents, though, can impact their relationship formation with clients and, ultimately, the success of your firm
How to Communicate During Organizational Change
[9/1/2021]
Linjuan Rita Men, PhD, APR, Marlene Neill, PhD, APR, and Cen April Yue, PhD
In real estate, it is important to integrate employee-centered, symmetrical communication into change management in order to yield employees who are engaged in the change process. Our research examines how communication between managers and employees can impact employee engagement, commitment to change, and behavioral support for proposed change
INSIDER: The Catalyst: How to Change Anyone’s Mind
[9/1/2021]
Kristen Koehler, MBA Candidate
People often tackle change by attacking the problem head on and pushing through obstacles no matter the amount of resistance. In The Catalyst, Jonah Berger explains why "roadblock elimination" is the most effective way to pursue change and how to become a change catalyst—someone who facilitates change—within your organization
Improving Sales Performance with Manager Likeability
[6/1/2021]
Edward L. Nowlin, PhD, Doug Walker, PhD, and Nwamaka A. Anaza, PhD
Is it important for salespeople to like their managers? Research has established that people will do things for people they like, but does this have an impact on a firm’s sales performance? In this research, we examine several steps and practices that can increase your likeability as a manager, which can be a powerful driver of organizational sales performance
INSIDER: Loonshots
[6/1/2021]
Kayla Wilson, MBA Candidate
Loonshots are ideas that, at face value, appear to be entirely outlandish, but that have the potential for great success. In Safi Bahcall's Loonshots: Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries, we learn that the vitality of loonshots extends into the board room and is dependent upon careful nurturing and cultivation of these loonshot ideas
INSIDER: Words that Change Minds
[6/1/2021]
Brian LeCompte, MDiv/MBA
Good leaders understand the people they are leading well enough to know their “language,” which they then use to influence employees’ or followers’ decisions and actions. Learning the language that influences others is particularly important for managers and team leaders and is the focus of Shelle Rose Charvet’s book, Words That Change Minds: The 14 Patterns for Mastering the Language of Influence
Avoiding Burnout to Preserve Performance
[3/1/2021]
Richard G. McFarland, PhD and Andrea L. Dixon, PhD
Salespeople are subjected to high levels of stress on a day-to-day basis, which often leads to burnout. In this research, we examine how interpersonal mentalizing skills and oscillating between actively addressing stressors and giving yourself a break can reduce the chances of burnout occurring
Communication Climate and Organizational Identification: The Keys to Change Management?
[3/1/2021]
Marlene Neill, PhD, Linjuan Rita Men, PhD, and Cen April Yue, PhD Candidate
Change is inevitable for long-term organizational sustainability, but change management is commonly viewed as a difficult
endeavor. Our research identifies and examines two key factors that can increase the odds for success for your firm's change initiatives
Effects of Emotional Exhaustion on Ethical Behavior
[3/1/2021]
Bruno Lussier, PhD, Nathaniel N. Hartmann, PhD, and Willy Bolander, PhD
With tight deadlines and sales goals to meet, agents often face temptations to behave unethically in order to get ahead. Our research suggests that unethical behavior actually decreases overall sales performance and that emotional exhaustion increases the likelihood of those unethical behaviors
