Browse Archives by Keyword: Management
Co-Worker and Supervisor Support During Pregnancy
[12/1/2022]
Kristen P. Jones, PhD, Jacquelyn M. Brady, PhD, Alex P. Lindsey, PhD, Lilia M. Cortina, PhD, and C. Kendall Major, MD
Workplace stress can impact prenatal and postpartum health, which in turn, affects return to the workplace and subsequent productivity. This research reports on two factors that can mitigate stress pregnant women encounter at work: coworker support and supervisor support received during pregnancy—both of which can alleviate stress during pregnancy, leading to lower incidence of postpartum depression, faster physical recovery, and greater ease of transition back into the workplace for the mother
Effects of Sales Managers’ Leadership Worthiness on Salesperson Turnover
[12/1/2022]
Vishag Badrinarayanan, PhD, Aditya Gupta, PhD, and Nawar N. Chaker, PhD
Salesperson turnover is an important issue for real estate. Building on the familiar saying, "People don't quit jobs, they quit bosses," our study proposes a new concept, sales managers' leadership worthiness, and demonstrates that perceived leadership worthiness increases salespersons' trust in and identification with their managers, ultimately reducing turnover intentions
INSIDER: Emotional Intelligence for the Modern Leader
[12/1/2022]
Tyler O'Mary, MBA Candidate
The best predictor of long-term success in the workplace is emotional intelligence. Emotional intelligence, or EQ, is what takes leaders from average to extraordinary. Having a better understanding of how emotions influence behavior will enable you to make more intelligent decisions, overcome obstacles, and transform the way you lead
INSIDER: The First-Time Manager
[12/1/2022]
Brandon Chenevert, MBA Candidate
So, you've been promoted to manager-now what? In this Insider, we examine The First-Time Manager, which is a resourceful guide to help ease nerves, learn the ropes, recognize new responsibilities, relationships, and risks, and make a lasting impact on your organization and others around you through your new management role
Making Every (Employee) Voice Count
[12/1/2022]
Marlene S. Neill, PhD, APR and Shannon A. Bowen, PhD
Organizational communication managers are tasked more and more with prioritizing employee communication due to an increase in remote work. Listening, one of the primary components of communication, which also influences employee turnover, has not received much attention in research or in practice. We conducted our study to learn more about the state of listening in U.S. companies and organizations
Navigating Ethical Dilemmas: The Lone Wolf Salesperson
[12/1/2022]
Bruno Lussier, PhD, Nawar N. Chaker, PhD, Nathaniel N. Hartmann, PhD, and Deva Rangarajan, PhD
Within the remote-work culture of real estate, it is not unusual to find a lone wolf salesperson, one who prefers to work independently when making decisions, setting priorities, and accomplishing goals. These lone wolf salespeople sometimes have a "sell at all costs" mentality, which can lead to ethical dilemmas. In this research, we explore the relationship between lone wolf sales tendencies and ethical behavior
Fostering Success through Goal-Focused Leadership
[9/1/2022]
Sara Jansen Perry, PhD, Lars U. Johnson, PhD, L.A. Witt, PhD, and Daniel P. McDonald, PhD
Real estate management and agents often work under high stress and performance pressure, leading to burnout in the workplace. Our research explores how goal-focused leadership, paired with non-discriminating behaviors and high cohesion among coworkers, can equip employees to avoid emotional exhaustion, even as they work longer hours and face other demands
Skill Discretion and Work Demands Impact on Salesperson Burnout and Job Satisfaction
[6/1/2022]
Lucy M. Matthews, DBA and Brian N. Rutherford, PhD
Understanding how to reduce burnout is a key to keeping agents satisfied and motivated. Our research examines the impact individual facets of burnout have on job satisfaction, what impact skill discretion and hindrance demands have on job satisfaction, and whether burnout mediates the relationship between discretion and demands in relation to job satisfaction
The Power of a Feminine Brand Name
[6/1/2022]
Ruth Pogacar, PhD, Justin Angle, PhD, Tina M. Lowrey, PhD, L. J. Shrum, PhD, and Frank R. Kardes, PhD
A brand's name is often the first interaction a brand or firm has with a consumer, and it has more power than most individuals or companies realize. Our research finds that linguistically feminine brand names enhance attitudes and choice and are correlated with better brand performance, as they activate associations with "warmth," based on the stereotype content model
Eliminating Toxicity through Servant Leadership
[3/1/2022]
Mitchell J. Neubert, PhD, Emily M. Hunter, PhD, and Remy C. Tolentino, MSN
Incivility, rudeness, and a general disrespect for others has risen steeply in the workplace in recent years, affecting not only employees, but also customers and third parties in contact with employees. Servant leaders, those who put the needs of others above their own, serve as a critical force in preventing group-level incivility through promoting a virtuous work climate
