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Keller Center Research Report

Keller Center for Research

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Issue Indicator Icon September 2011 (Vol. 4, Iss. 3)


Using Workplace Wellness to Strengthen Your Sales Organization

Ann M. Mirabito, PhD, William B. Baun, and Leonard L. Berry, PhD
Joe is a highly successful broker in northern Virginia. Until a month ago, his life seemed ideal. He enjoyed a professional reputation for integrity and insight. Scores of agents...
Keywords: Ethics, Management
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The Performance of Performance Incentives: What's the Downside?

George Dudley and Trelitha Bryant
Real estate agents must undertake a variety of tasks to establish, sustain and develop a clientele base. Acknowledging the complexity of their job, most agents recognize the...
Keywords: Management, Marketing and Sales
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Necessary Condition #6 - The Right Approach Plan of Action

Charles Fifield, MBA
Whether it is the first or a subsequent meeting, salespeople must have a clear understanding of their call objectives and how they plan to achieve their desired...
Keywords: Management, Marketing and Sales
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Extending the 'Strangers on a Plane' Phenomenon to Real Estate

Leslie K. John, PhD
Why does a plane ride create such an intimate setting, often inspiring strangers to exchange life stories and share intimate personal information without regard for privacy...
Keywords: Customer Relations, Marketing and Sales
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INSIDER: Unique Sales Stories

Steven Bell, MBA Candidate
Any salesperson will tell you that the ideal method for generating new clients is through word-of-mouth and referrals. No advertising or cold calling is necessary with this strategy...
Keywords: Insider, Lead Generation
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Health Care: Planning for Baby Boomer Retirement

Concha Neeley, PhD, Holt Wilson, DBA and Crina Tarasi, PhD
The Baby Boom Generation, born between 1946 and 1964, has played a dominant role in the residential real estate market over the past four decades. As this generation enters...
Keywords: Marketing and Sales
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INSIDER: Rainmaking Conversations

Curtis Schroeder, MBA Candidate
How have you set yourself apart from other agents in your market? Consumers have many options to consider when selecting a real estate agent. Experience level, services offered...
Keywords: Insider, Marketing and Sales
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