Staff Directory

Office of the Registrar

Office of the Registrar
One Bear Place #97068
Waco, TX 76798
Phone: (254) 710-1181
Fax: (254)710-2233

VA Coordinator

Jessica has been at Baylor University since March 2013. She attended Baylor University as an undergraduate and completed her Bachelor of Science in Education in 2003. Her responsibilities include certifying enrollment for veterans and/or dependents of veterans, submitting updates on enrollment certifications, assisting students in the application process for benefits and completion of eligibility requirements, and providing information to prospective and current students regarding their VA benefits. Although she is not a veteran herself, Jessica’s father served in the Air Force. Her maternal grandfather was a Korean War veteran and served in the US Navy. She also has three cousins serving in the Army whom each have completed at least two tours in Iraq.

Phone: (254) 710-8241

Commencement & Course Action Process Coordinator

Ashleigh joined the Office of the Registrar in the fall of 2014 as Transcript Production & Document Imaging Associate. She currently serves as Commencement & Course Action Process Coordinator, with duties related to commencement, diplomas, curriculum management, and registration. Ashleigh holds a Bachelor of Arts in Political Science from the University of North Carolina at Chapel Hill, as well as a Master of Arts in Theology and a Master of Arts in Family Studies from Fuller Theological Seminary. She discovered her passion for higher education through experiences working as a campus ministry leader, student government representative, and graduate assistant during her undergraduate and seminary years. Ashleigh is currently pursuing a Master of Science in Education degree part-time through Baylor’s Higher Education and Student Affairs program and enjoys the opportunity to both serve and learn at Baylor.

Phone: (254) 710-8833

Assistant Registrar

Dina worked at Baylor University from 2002 through 2008, and she returned in September 2016 as an Assistant Registrar. Her duties relate to the maintenance of the university’s academic records, utilizing multiple application platforms. She holds a Bachelor’s degree in Computer Science from Hope College in Michigan and a Master’s degree in Linguistics from Fresno State in California. She has lived in Nebraska, Michigan, California, Texas, and spent over 2 years in Africa as a missionary before returning to Waco and Baylor.

Phone: (254) 710-8830

Administrative Assistant
Kay Berry

Kay has been with Baylor since 1999 as a part-time employee. Her responsibilities include resolving class roll issues each semester, handling registration activities, answering the telephone and responding to email inquiries to the office, and greeting students and guests as they come to the office. Kay graduated from Baylor with a Bachelor of Arts in Sociology and from Louisiana Tech University with a Master of Arts in Counseling. She worked over 31 years with the Texas Employment Commission, including the last eight years as Area Manager for offices in Waco and the surrounding counties. Life has come full circle for Kay since she worked in the Office of the Registrar as a student employee at Baylor, and she claims to have the best “retirement" job in the world! She stays busy with Altrusa International of Waco service projects, by going to the Baylor sporting events, and by singing in her church choir.

Phone: (254) 710-8813

Assistant Registrar

April has been with Baylor since 2007. April holds a Bachelor of Arts in Communication Sciences and Disorders from Baylor University. April coordinates and oversees the maintenance of the course inventory. She also plans and develops processes related to student registration. April previously held the title of Commencement and Course Action Process Coordinator.

Phone: (254) 710-8826

Academic Scheduling and Registration Coordinator

Elizabeth has been at Baylor University since 2001. Although she is originally from Dallas, TX, she has lived in Florida, Virginia, Georgia, North Carolina, Illinois, Michigan, and other cities in Texas. Her duties in the Office of the Registrar include assisting students, faculty, academic and administrative departments with class scheduling and registration, as well as coordinating scheduling and registration for all study abroad programs. She also ensures the accurate entry of all scheduling changes as requested by academic departments throughout the academic year and works closely with the Cashier's office and Student Accounts Collection Coordinator on matters related to student tuition and fees that impact class scheduling, registration, and add/drops.

Phone: (254) 710-8829

Transfer Evaluation Coordinator

Elida has worked in the Office of the Registrar since 2006. She holds a Bachelor of Science Degree in Education from Texas Tech University. Her main responsibility is to apply course work from other accredited institutions for current undergraduate students to the Baylor record. She also answers student questions regarding transfer credit policies and course equivalencies, and helps in managing the course equivalency process online. In addition, she adds modified evaluated transfer credit per petition approval from academic Deans and/or academic department chairs. Other duties include processing transcripts for International Exchange students and processing Honors Program Credit. She previously served as Administrative Assistant to the Spanish Division of Modern Foreign Languages from 2002-2004. She is married and has three children, Miguel, Andrea, and Laura. Laura and Andrea are both recent Baylor graduates.

Phone: (254) 710-8823

Transcript Production Associate

Peggy has been with Baylor since 2006. She currently holds the position of Transcript Production Associate in the Office of the Registrar. She oversees the processing, preparation, and mailing of official transcripts. She also communicates with the staff and students regarding holds that prevent the release of official transcripts and ensures that official transcripts are processed and mailed out in a timely manner. She maintains the records of official transcript requests and distributions in accordance with guidelines set by FERPA and the University records retention schedule. She is married and has two wonderful sons, Koby and Johnathan.

Phone: (254) 710-8602

Jonathan Helm

Jonathan has been at Baylor since 2011. He holds a Master of Science in Education from the University of Kansas and a Bachelor of Arts from the University of Missouri-Rolla (now Missouri University of Science and Technology). Previously, he served as an Associate University Registrar at the University of Virginia and an Assistant Registrar at the University of Missouri-Rolla. As the Registrar, he provides vision and leadership for the Office of the Registrar, which includes 19 staff. He collaborates across the University on issues related to academic policy and procedures, curriculum, registration, commencement, instructional space, compliance, and academic records.

Phone: (254) 710-8824

Associate Registrar

Dawn has been at Baylor University since January 2014. Born and raised in Waco, she earned her Bachelor of Science degree from Baylor University and a Master of Science from Texas Tech University. Previously, she served as an Assistant Registrar. As an Associate Registrar at Baylor, her duties include assisting faculty, as well as academic and administrative departments. She serves as a member of the Office of the Registrar Leadership team, and oversees operational components of the office related to course inventory, catalogs, class scheduling, room scheduling, registration, and commencement. She also assists constituents with questions about related policies/procedures. She is married to Rusty Khoury (also a Baylor graduate) and they have two children, Cameron and Sarah.

Phone: (254) 710-8831

Administrative Manager

Brenda started working at Baylor University in 2000 as an Administrative Associate. Currently, she is the Administrative Manager for the Office of the Registrar. She oversees the operational components of the office including processing transcripts, enrollment and degree verifications, university withdrawals, and the scanning of records. She also collaborates with the Registrar on budget planning and management. In addition, she recruits, hires, and trains the student employees. She is married and has two daughters, Naseem and Neda, and a beautiful granddaughter, Leyla.

Phone: (254) 710-1059

Associate Registrar for Business Analysis
Hannah King

Hannah joined the Office of the Registrar in 2010. She holds a Master of Business Administration and a Master of Science in Information Systems from Baylor, as well as a Bachelor of Business Administration in Finance from Oklahoma Baptist University. As Associate Registrar for Business Analysis, Hannah works to improve processes and implement technology solutions related to the Office of the Registrar.

Phone: (254) 710-8827

Athletics Certification Coordinator

Siena joined the Office of the Registrar in October 2017. She holds a Master’s in Sport and Athletic Administration from Gonzaga University, and a Bachelor of Science in Communication from Norwich University. Her role includes the monitoring of continuing eligibility for current and transfer student-athletes in accordance with NCAA Bylaw 14, as well as Big 12 and Baylor policies. She is also currently working part-time on her PhD in Sport Integrity and Business from Loughborough University in London. In her spare time, she enjoys competitive ballroom dancing, baking, and long hikes in Cameron Park with her black lab, Tedy.

Phone: (254) 710-8914

Degree Audit Coordinator

Kathy graduated from Baylor with a Bachelor of Arts in Education and has been working in the Office of the Registrar since 1999. She is in charge of writing and maintaining the undergraduate degree audits, as well as audits for Truett Seminary and the Law School. Part of this responsibility includes manually adjusting individual student’s audits to accommodate course substitutions, course waivers, and other changes. She is a resource person for advisors, degree planners, dean's offices and others with questions regarding various aspects of the audits.

Phone: (254) 710-8818

Assistant Registrar

Nicci began her career in higher education in 2008. She joined Baylor and the Office of the Registrar in August 2015, as the Athletic Certification Coordinator. She moved into the role of Assistant Registrar in August of 2017 and manages the Ad Astra scheduling system, the electronic Waitlist, Shared Classroom scheduling, and provides support for the academic community at large. She holds a Master’s degree in Higher Education Administration and a Bachelor’s degree in History with a minor in Theatre, both from Texas Tech University. Previously, she served as the Assistant Registrar for Texas Tech University and also worked in other various roles within higher education.

Phone: (254) 710-8820

Academic Records Coordinator

Braxton graduated from Baylor University in 2016 with a BA in Film & Digital Media and Religion, and from the University of Edinburgh in 2017 with a MSc in Sound Design. Originally from Baton Rouge, LA, he joined the Office of the Registrar in May 2018 as the Transcript Production and Document Imaging Associate. He now serves as the Academic Records Coordinator, where his roles include encoding and maintaining academic degree audits for graduate and professional programs, helping to process transfer credit, processing grades, and maintaining the accuracy of student records. In his spare time, Braxton is an avid hiker and consummate traveler - having been to over twenty countries and lived in the UK for two years. With the eventual goal of obtaining a PhD, Braxton feels that this position provides a great start to a hopefully long career in higher education.

Phone: (254) 710-8817

Assistant Registrar
Kyle Yates

Kyle joined the Office of the Registrar in July 2015. As an Assistant Registrar, he provides oversight of the athletics eligibility certification process and other NCAA, Conference, and Institutional reports. He holds a Master of Business Administration from Texas Christian University and a Bachelor of Science in Kinesiology from Texas A&M University. Previously, he served as an Associate Athletics Director for Compliance at Missouri State University and also worked in the Athletics Department at Texas Christian University.

Phone: (254) 710-8550