News

Aug
6
2020
Network maintenance is scheduled on Thursday, August 6th from 6:00 p.m. until 10:00 p.m.
Jul
31
2020
Phase 2 of a software upgrade to the Hyland OnBase document management system will occur on Friday, July 31 from 7:00 p.m. until 11:00 p.m.
Jul
30
2020
On Thursday, July 30th from 6:00 p.m. until 10:00 p.m., upgrades will be made to the firewalls servicing the Baylor Datacenter, Faculty-Staff, AIRBEAR and RESNET networks.
Jul
28
2020
Phase 1 of a software upgrade to the Hyland OnBase document management system will occur on Tuesday, July 28 from 7:00 p.m. until 11:00 p.m.
Jul
23
2020
We are planning configuration changes on our campus core and border routers Thursday, July 23 from 6:00 p.m. - 10:00 p.m.
Jul
21
2020
We are planning configuration changes on one of our campus Internet connections Tuesday, July 21 from 6:00 p.m. to 10:00 p.m.
Jul
20
2020
The CSGold system will undergo maintenance on Monday, July 20th from 8:30 p.m. to 10:00 p.m.
Jul
14
2020
During the week of July 20, Adobe will deactivate the ability to request document signatures using Baylor's licensed edition of Adobe Acrobat.
Jun
26
2020
Firewall maintenance will be performed this evening (6/26) between 6:00PM - 6:30PM. Clients on wired faculty-staff networks may experience a brief interruption in network service to the Baylor-Datacenter and Internet - VPN service to campus may also be interrupted at this time.
Jun
17
2020
Update: All services have been restored. If you have any problem accessing a system, please contact the Help Desk.

Due to a lengthy power outage at the university’s main data center, Baylor ITS is beginning to systematically shut down servers that support critical university services. Updates will be posted here.
Jun
17
2020
Due to a lengthy power outage at the university’s main data center, Baylor ITS is beginning to systematically being shut down servers that support critical university services. Updates will be posted here.
Jun
11
2020
On Thursday, June 11th between 6pm-10pm upgrades will be made to the datacenter firewalls.
Jun
6
2020
Major systems including Banner, BearQuest, BearWeb, ERO (Expense Report Online), HEAT and many other on-line services will be down in order to apply updates to Banner Production reflecting changes to the Fall 2020 Class Schedule on Saturday, June 6 from 10:00 AM to 2:00 PM.
May
22
2020
Due to the great partnership with Cisco Webex and excellent preparation, Baylor's new Webex was launched in just 40 minutes earlier today. Baylor faculty and staff can experience the new Webex at baylor.webex.com.
May
22
2020
On Friday, May 22nd at 8:00 a.m., our current installation of Webex will be removed so that a more robust Webex experience can take its place.
May
2
2020
Major systems including Banner, BearQuest, BearWeb, ERO(Expense Report Online), HEAT and many other on-line services will be down in order to apply Banner updates on Saturday, May 2 from 10:00 a.m. to 12:00 noon
Apr
18
2020
The myBearID (Fischer) system to request and approve resources will be down April 18-19 from 11:00 p.m. - 4:00 a.m. and April 20-21 from 11:00 p.m. - 1:00 a.m.for patch maintenance.
Apr
15
2020
Baylor has officially added Zoom to its suite of videoconferencing applications, which also includes Cisco’s Webex and Microsoft Teams. This enterprise license allows students, faculty, and staff to leverage Zoom’s features using a Bear ID, password, and Duo two-factor authentication in support of online teaching, learning, and teleworking.
Apr
2
2020
Baylor interior design students require specialized software as part of their courses. ITS worked with the Baylor Libraries to move the interior design computer lab online so that students could access their programs remotely. "This once again shows how working together with campus partners and leveraging IT solutions results in powerful resources for students and faculty," said Jon Allen, Interim Chief Information Officer and Chief Information Security Officer. Read the full story from The Baylor Lariat.
Mar
19
2020
To assist students who are rapidly shifting to online learning, Adobe has made its Creative Cloud available for free to participating universities until May 31.
Mar
12
2020
The Baylor Libraries are offering a series of in-person and online training sessions for faculty on Canvas, Kaltura, and WebEx to help make the transition to online teaching and learning.
Mar
11
2020
A new resource guide published by Baylor ITS highlights resources to support staff and faculty who must work remotely.
Mar
8
2020
Major systems including Banner, BearQuest, BearWeb, ERO (Expense Report Online), HEAT, TRAX and many other on-line services will be down in order to apply Banner updates on Sunday, March 8, 2020 from 9:00 a.m. to 4:00 p.m.
Mar
3
2020
The CSGold system will undergo maintenance on Tuesday (3/3) 11:00 p.m. until Wednesday (3/4) 3:00 a.m.
Feb
27
2020
The myBearID system to request and approve resources will be down for system maintenance on Thursday-Friday, February 27-28 from 11:00 p.m. - 12:00 a.m.
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