News

Oct
14
2021
Major systems including BearWeb, Banner, BearQuest, and many other online services will be down for required maintenance on Thursday October 14th, from 6:00 p.m. to 8:00 p.m.
Oct
13
2021
On October 5, Microsoft officially released Windows 11 for download and installation. Baylor ITS is currently testing this next-generation Windows operating system to ensure that it is compatible with university systems and software.
Oct
8
2021
The Ignite system will be down for required maintenance from Friday, October 8th at 9:00 p.m. until Saturday, October 9th at 1:00 a.m.
Oct
1
2021
Be #BearAware In and Out Of...The Office
October is National Cybersecurity Awareness Month! Since 2007, Baylor ITS has been a champion for this nationwide effort. This year's public awareness campaign focuses on eight best practices that are encouraged within the Baylor community and among all technology users.
Sep
30
2021
PawPrints will be down for scheduled maintenance on Thursday, September 30th from 5:00 p.m. until 9:00 p.m.
Sep
28
2021
The CSGold system will undergo maintenance beginning on Tuesday, September 28th at 10:00 p.m. until Wednesday, September 29th at 2:00 a.m.
Sep
20
2021
Recent issues with our aging telephone infrastructure is moving forward a project to shift Baylor's telephone operations to the Microsoft Teams Calls platform.
Sep
17
2021
The Ignite system will be down for required maintenance from Friday, September 17th at 9:00 p.m. until Saturday, September 18th at 4:00 a.m.
Sep
10
2021
The Ignite system will be down for required maintenance from Friday, September 10, 2021 at 9:00 p.m. until Saturday, September 11, 2021 at 3:00 a.m.
Sep
1
2021
The Ignite system will be down for required maintenance from Friday, October 1st at 9:00 p.m. until Saturday, October 2nd at 3:00 a.m.
Aug
30
2021
More details about the network outage that occurred between 11am and 11:30am on August 30, 2021
Aug
21
2021
On Saturday, August 21st from 8:00 a.m. until 2:00 p.m., major systems including BearWeb, Banner, BearQuest, and many other online services will be down for required maintenance.
Aug
18
2021
The Ignite system will be down for required maintenance from Friday, August 20, 2021 at 8:00 p.m. until Sunday, August 22, 2021 at 3:00 p.m.
Aug
12
2021
On Thursday, August 12th from 6:00 p.m. until 10:00 p.m., maintenance work will be done on network hardware servicing the Faculty-Staff wired network.
Jul
27
2021
Baylor’s Identity Management System is down. Password changes will not work until this system is back up. Technicians are working with the vendor to resolve the issue.
Jul
22
2021
The Ignite and Qualtrics systems are currently offline due to network routing issues external to campus.
Jul
10
2021
Major systems including BearWeb, Banner, BearQuest, and many other online services will be down for required maintenance on Saturday, July 10th, from 8:00 a.m. to 12:00 p.m.
Jul
9
2021
Microsoft strongly encourages all Windows users to apply the 2021-07 Update to their devices. Baylor ITS is automatically deploying this update to all campus systems.
Jul
8
2021
During routine maintenance on the morning of July 7, the fire suppression system in Baylor's core data center deployed causing critical systems to go offline for several hours.
Jul
7
2021
Baylor University’s Waco campus experienced an interruption of core data and communication services across the university due to the activation of a fire suppression system in the university’s data center.

Updates were posted to an alternate website (www.baylorupdates.com) while systems and services were being restored.
Jun
30
2021
Several systems including Banner, Bearweb and UAS are down this morning.
Jun
26
2021
Major systems including Banner, BearWeb, BearQuest, HEAT and many other on-line services will be down in order to apply Oracle database patches and Banner updates on Saturday, June 26th, 2021 from 8:00 a.m. to 2:00 p.m.
Jun
24
2021
We are experiencing printing issues across campus.
Jun
18
2021
The Ignite system will be down for required maintenance from Friday, June 18, 2021 at 9:00 p.m. until Saturday June 19, 2021 at 4:00 a.m.
Jun
3
2021
The Help Desk phone system is down.Technicians are working to resolve the issue. You may enter a Self-Service Incident Request by visiting: https://helpdesk.baylor.edu

If you are on campus, you may visit Help Desk +, a walk-up service center located in the Garden Level of Moody Library (Hours: Monday- Friday 8:00 a.m. – 5:00 p.m. and Saturday from 9:00 a.m.-1:00 p.m.)
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