The Cloud Technology Services division of ITS facilitates the successful delivery and implementation of cloud technology services through coordination, monitoring, and reporting of project activities and serves as a liaison with campus departments, assigned technology staff members, ITS leadership, and other administrative service areas, as needed, from request inception to system completion.
To accomplish this mission, Cloud Technology Services provides the following assistance to the campus community:
ITS Cloud Strategy
In the effort to accomplish its mission, ITS strives to provide excellent service to the campus community. As the university has moved to leverage cloud computing capabilities to meet many technology needs, ITS has transitioned toward a “cloud-first” approach for the majority of new systems. Currently, these systems are primarily classified in the "Software as a Service" (SaaS) model and should meet these standards. Special consideration may be given if these standards are not met, or if there is a compelling reason for an on-premise solution. In addition, ITS has begun the process of testing services classified as "Platform as as Service" (PaaS) and "Infrastructure as a Service" (IaaS) with the objective of making these technologies a part of Baylor’s cloud portfolio.
What is the "cloud?"
The “cloud,” or “cloud computing,” is loosely defined as on-demand access to shared computing services or resources which can range from infrastructure (i.e., processors and storage) to software applications. Typically, these resources are provided by an outside vendor and are supplied on a subscription-type basis. At this time, Baylor is primarily focused on the SaaS model of cloud computing. In the SaaS model, the service and/or data is most typically accessed through a web browser or mobile device, and the customer (Baylor) does not house the data or manage the underlying infrastructure (servers, network, etc.). The PaaS and IaaS models require more technical expertise from local IT personnel for maintenance and support.
Why has the cloud become so popular?
There are many benefits to cloud computing, including:
ITS is available for advice and counsel on any cloud services that your department might be considering, or to answer questions about cloud computing in general and how it might help your department achieve its goals. ITS also has external resources available that can be used to help in the evaluation of these services.
Before proceeding with a contract for any cloud service, you will need to fill out the Technology Capture and Technology Security review forms located here. Please be sure to review the Standards and Other Considerations before completing the forms.
If you have any questions about cloud computing or the contract approval process, or need assistance with the review forms, please contact Micah Lamb by email.