ITS installs and
supports a standard, or base level, operating system and application
configuration for all university-owned workstations that are connected to the
wired Baylor network. In addition, ITS
maintains software tools that provide automatic updates and patches to the
standard configuration, which are designed to enhance the security and
performance of the Baylor IT infrastructure.
All Baylor-owned
workstations that connect to the wired Baylor network and aresupported by ITS must use the standard configuration
for the purposes of security, optimization and standardizationof all Baylor computer resources.
Request a Change:
Changes in the form
of additions or deletions to the standard or base level configuration must be
requested. Any change must be shown to
be in accordance with current University computer policies and guidelines, and
must be tested by ITS for compatibility with existing Baylor-supported systems. A change request must be approved by ITS
Directors and Electronic Library Directors, as appropriate.
Request an Exemption:
A client may request an exemption from a policy
or setting by contacting the HELP Desk in the form of a support ticket.
The support ticket will be forwarded to the
appropriate ITS or Electronic Library group that manages the policy or setting
specified in the exemption request for evaluation.