Microsoft Office - Outlook, Word, Excel and PowerPoint

Vendor Microsoft

Microsoft Office is an office suite of desktop applications, servers and services for the Microsoft Windows and OS X operating systems.
(Descriptions from

The following Microsoft Office Applications are supported by Baylor ITS staff:
  • Word
  • Excel
  • PowerPoint
  • Outlook
There are other MS Office applications available, but we do not have personnel supporting the other applications. If help is needed installing the applications, please contact the Help Desk ext. 4357.
Eligibility Faculty/Staff and Students
Where is it available? For office use:
Windows - AppCenter (Software Installer for Campus Computers) requires IE.

Mac - AppCenter (Software Installer for Campus Computers).

For home use:
Office 365 Pro Plus online subscription service available for free download. See information on Office 365 Pro Plus

Mac OS X


Level A - Baylor Standard
During normal business hours, the Help Desk is available to respond immediately to questions on the currently supported version of software. If the Help Desk is unable to answer the question, a Heat ticket will be recorded and sent to the second-tier response team. Software at this level is supported by several individuals responsible and every attempt will be made to respond to the ticket in a timely fashion.