BearWeb

Vendor	https://bearweb.baylor.edu
Description	BearWeb is Baylor University's secure online system allowing students, faculty and staff self-service access to personal information such as addresses, phone numbers and emergency contacts as well as the following specific information and functions. Students - BearBucks Statement - Billing Account Summary - Financial Aid - view/accept awards, missing requirements - Grades and Transcripts - Registration - add/drop classes, class schedule, optional fees Employees (Faculty/Staff and Student Workers) - Benefits and Deductions - Payroll Information - including pay stubs - Tax Forms - Time Sheet - entry and approval
Special Dependencies	Internet access and Duo Two-Factor Authentication.
Eligibility	Faculty/Staff and Students
Where is it available?	Baylor Online Systems https://bearweb.baylor.edu
Platform	Version
Web online system	Web online system

Support:

Level A - Baylor Standard During normal business hours, the Help Desk is available to respond immediately to questions on the currently supported version of software. If the Help Desk is unable to answer the question, a Heat ticket will be recorded and sent to the second-tier response team. Software at this level is supported by several individuals responsible and every attempt will be made to respond to the ticket in a timely fashion.