- About Us
- Guidelines & Policies
- Guidelines
- Backup Guidelines for Departmental Computers
- BearID Guidelines
- Confidentiality Guidelines for ITS and Library Employees
- eCommerce Guidelines
- Disposition and Certification Guidelines for University-Owned Technology Equipment
- E-mail Guidelines
- Fiscal Year-End Deadlines
- Hardware Support Guidelines
- Information Access Forms
- Information Release Guidelines
- ITS Outage Procedures
- ITS Procedures
- Loaner Equipment Guidelines
- Mobile Device Guidelines
- Proper Use of the Loaner Program Equipment Guidelines
- Responsible Use of Electronic Resources
- Standards
- Technology Purchasing Guidelines
- University ID Card Photo Usage Guidelines
- Workstation Configuration Guidelines
- Policies
- Guidelines
- Networking & Telephone
- Resources & Systems
- Advancement Systems
- Arts & Sciences Technology Center
- Baylor Box Service
- Baylor OsoMobile
- Bearhaus
- BearQuest
- Browser Information
- Canvas
- Casey Computer Center
- Classroom Technology Services
- Cloud Technology Services
- Computing Facilities
- Crystal Reports
- Custom Application Development
- Document Library
- Financial Systems
- Forms Library
- Gartner Resources
- Human Resources Systems
- ID Card System
- Personally-owned Computer Repair Service
- Institutional Research & Testing
- Requests for Technology Systems & Software
- ResTech
- Student Related Systems
- Teaching & Research Resources
- Technology for Faculty
- Technology for Online Students
- Technology for Retirees
- Technology for Students
- Website Support
- Security
- Account Request and Approval
- Automatic Updates/Patches
- Baylor IDs
- myBearID
- Duo Two-Factor Authentication
- First-Time Mobile Device Enrollment
- First-Time Phone Number Enrollment
- Enrollment of a Tablet as a Secondary Device
- Enrollment of a Phone Number as a Secondary Device
- How to Re-enroll a New Device with the Same Number
- Services Managed by Duo
- Change Default Authentication Method
- International Travel & Duo
- Duo Prompt Issues on iOS
- Duo Loop In Safari
- Mobile Apps Protected by Duo & Session Expired Error
- Baylor University's InCommon POP
- BearAware
- ID Card Information
- Identity Finder
- Information Security Program Plan
- ITS Badge Information
- Microsoft Advanced Threat Protection (ATP)
- Policies
- Safe Computing
- Server Registration
- VPN
- Web Filtering
- Services
- AppCenter
- CrashPlan PRO
- Departmental Request for Purchase of Non-Standard Technology
- Digital Signage
- Disposition
- Getting Help
- Hardware
- Installation Services
- Inventory Reports
- Ivanti (LANDESK) Information
- Leaving Campus
- Loaner Program
- PC/Mac Support
- Printing On Campus
- Quick Search
- Self Service Help
- Seminars
- Software
- Technology Purchasing
- Training
- Trouble Ticket
Find Us
Business Affairs
Business Manager's Office
Dutton Parking Garage at the corner of University Parks and Dutton Street
Telephone Services
Fifth Street Parking Garage behind the Baylor Bookstore
Client Services
Help DeskDutton Parking Garage at the corner of University Parks and Dutton Street
Procurement and Hardware Support Services (Loaner Pick-up)
Fifth Street Parking Garage behind the Baylor Bookstore
Installation Support Services
Fifth Street Parking Garage behind the Baylor Bookstore
Software and Operating Systems Support (SOS)
Dutton Parking Garage at the corner of University Parks and Dutton Street
Information Systems & Services
Production ServicesClifton Robinson Tower, 700 South University Parks Drive, Suite 580. Turn right after exiting the elevators.
Application Support and Database Administration Staff
Clifton Robinson Tower, 700 South University Parks Drive, Suite 580. Turn right after exiting the elevators.
Office hours are 8:00 a.m. to 5:00 p.m., CST or CDT, Monday through Friday. The office is closed during the noon hour.
Internet Services
Internet SystemsDutton Parking Garage at the corner of University Parks and Dutton Street
Servers and Networks
Networking, Servers, ID System, Physical Security, & IT SecurityDutton Parking Garage at the corner of University Parks and Dutton Street
Telephone
Draper Academic Building, Basement
Updated 2/24/14