Can I use it?
Effective use of Crystal requires training and knowledge of both Crystal Reports itself and the database structure of the information system being accessed. Because most of Baylor's information systems have very complex relational database structures, anything more than very basic usage requires some level of technical expertise or literacy. Also, only those employees with approved access to university systems (e.g. Banner) and with an established "need to know" additional data, can be granted access to those systems through Crystal Reports. For questions regarding these issues, contact Steven Kucera (ext. 4565).
How do I get it?
Assuming the criteria above are met, Crystal Reports requires a license which must be purchased by the client department through Technology Procurement. (approximate cost: $400-$500)
What about training and support?
Information Systems & Services staff can provide one-on-one Crystal Reports consulting. For help with Crystal, contact Alisa Dabney (ext. 4310).
Reviewed April 5, 2019