Visitor Information

Accessibility
Waco Hall strives to provide the best services and accessibility for all patrons. Patrons requiring wheelchair accessibility or other special seating should notify the box office at the time of their ticket purchase. If the event is not ticketed, please contact the Waco Hall staff to inquire about seating locations. There is a designated drop off area on 7th Street between Speight and James streets for those in a wheelchair or who have diffculty navigating stairs. There is limited parking for those who have Department of Public Safety handicapped parking permits or plates along the north side of the building between Waco Hall and the Tidwell Bible Building. However, there is no access to the lobby level of Waco Hall from this entrance. If you are with a group that has parked in this lot, please send one member of your party to notify an usher in the main lobby for assistance. Please remember that the theater doors will open approximately 30 minutes prior to curtain.

Late seating/Reseating policies
ARRIVE EARLY! Patrons arriving late will be seated by an usher in accordance with the policy mandated by the production company. The theater opens approximately 30 minutes prior to curtain.

*Each production company using Waco Hall as its venue will set its own late seating policy for both patrons arriving late and those who step out of the theater during a performance. To avoid problems with the late seating policy, arrive early so you may attend to your comfort needs and be in your seat before curtain time. If you have questions about the late seating policy ask an usher.

Children
Children are welcome at Waco Hall. Usually, children three years of age and under do not require a ticket and are allowed to sit on their parent/guardian's lap during the performance. If the child cries or is disruptive to other audience members, the child and parent/guardian may be asked to exit the theater. There are no refunds. All persons age three and above must have a ticket to enter the theater. Tickets purchased for children must be in the same seating area as, and adjacent to, the parent/guardian. Please ask the production company for thier specific rules regarding tickets for children.

Cameras & Recording devices
We understand that many of your visits to Waco Hall may be in celebration of a special occasion and that you may want to document the event. You are welcome to take photographs outside our venues and in the lobby spaces only.

However, due to copyright laws and in consideration of the performers, the use of flash photographraphy or recording devices of any kind inside the theater is strictly prohibited.

Lost & Found
Lose something during your visit? Call us at (254) 710-2910 and we'll be happy to check in our Lost and Found for a match.