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After searching this page, if you still have a question that was not answered here, please send an email to trax@baylor.edu or contact TRAX Support at x8704 Why can't I run a report for a new department I just received access to?

This is a step that people easily forget because it is a maintenance step you have to do the first time you want to view a report for a particular department. The quickest way to determine whether or not someone needs to create a new report request for the department is to click on "Add/Update Report Request" under the "Budget" menu in TRAX. From the "Find an existing value" tab, click on "search" and see what comes up. If you don't see anything, then that is the reason you are having trouble with running a report for that department. You will need to create a new report request/request ID that contains the department(s) you wish to see in report format. For instructions on how to create a Report Request, click on the link below:

More Information: http://www.baylor.edu/content/services/document.php/94887.pdf

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