• Immediately notify JPMorganChase at 1-800-270-7760 and the Card Administrator, at 254-710-8637 during a normal workday.

• If calling after 5 p.m. or on a weekend, then notify the Card Administrator on the next workday.

• IMPORTANT NOTE:  If you have selected AUTO PAY as payment method, you must advise the bank that this feature should be stopped to prevent future payments on account.

• A new Travel Card shall be promptly issued to the Cardholder after the reported loss or theft.

• A card that is subsequently found by the Cardholder after being reported lost or stolen shall be cut up and discarded.

• Failure to report the loss or theft of the Travel Card within twenty-four (24) hours notice shall result in Cardholder liability for any unauthorized charges.

Travel Card Administrator
Vel Barnes
Phone: 710-8637
Email: Vel_Barnes@baylor.edu