Baylor University
Academic Support Programs
Paul L. Foster Success Center

Baylor > Office of Academic Support Programs > About Us > Contact Our Staff

Contact Our Staff


(254) 710-8696
8:00 a.m. - 5:00 p.m.
(254) 710-3670

Location: Paul L. Foster Success Center
Sid Richardson Building, Lower Level
1410 S. 4th Street, Waco, TX
Mailing Address: Baylor University
Academic Support Programs
One Bear Place #97072
Waco, TX 76798-7072

Sally Firmin Sally Firmin
Director, Academic Support Programs

Sally Firmin provides oversight for the courses, workshops, programs, and services implemented through the office of Academic Support Programs. She holds a B. A. (1968) in English/ Biology and a minor in Education from Baylor and an M. A. (1992) in English also from Baylor. She teaches study skills courses and workshops and is an academic advisor. She has been at Baylor since 1992.

Phone: (254) 710-1410

Trish Baum Trish Baum
Resource Coordinator

Trish Baum came to Baylor in 1997, working first with Information Technology Services before moving to Academic Support Programs in 2000. As Resource Coordinator, Trish supervises academic mentors, puts students in contact with the Baylor’s academic resources, and provides one-on-one instruction in academic success strategies for students. Trish earned an AAS in Computer Science from McLennan Community College and a BBA in Business from Tarleton State University.

Phone: (254) 710-8771

Julie Cash Julie Cash
Academic Support Advisor

Julie Cash began working at Baylor in 2004. Julie coordinates the Supplemental Instruction Program and teaches college reading and study skills classes as well as academic improvement workshops. She is also an advisor for students on academic probation and students involved in the Summer Studies Program. Julie earned a B.S. Education and an M.S in Speech Pathology and Audiology from Baylor University.

Phone: (254) 710-8709

Ronald English Ron English
Academic Support Advisor for Referrals

Ronald English has been at Baylor University since September 1999. He attended Baylor University as an undergraduate and completed his Bachelor of Business Administration in Management in August 1994. He also completed his Master of Divinity at George W. Truett Theological Seminary, Baylor University in December 1999. His duties include contacting students referred by concerned professors, communicating with professors and students, advising students, and teaching learning seminars and courses. He also provides resource contacts to students looking to improve academic performance.

Phone: (254) 710-8986

Amber Thompson Amber Thompson
Academic Support Advisor

Amber Thompson has been at Baylor since August 2012. She attended Mississippi State University where she received a B.A. in Communication and an M.S. in Counselor Education in Student Development. Amber is an advisor for students on academic probation and teaches college reading and study skills classes and workshops.

Phone: (254) 710-3828

Regina Easley_Young Regina Easley-Young
Academic Support Advisor

Regina Easley-Young joined Academic Support Programs in January 2013 after having taught as an adjunct instructor at Baylor in the department of Health Education for seven years. In addition to teaching study skills courses and workshops, her duties include reaching out to students who have been referred by professors and working with students who are on academic probation. Regina holds a B.S. in Child and Family Studies from the University of Tennessee at Knoxville and a MDiv from Southwestern Baptist Theological Seminary in Ft. Worth, Texas.

Phone: (254) 710-6791

Lisa Jurek Lisa Jurek
Administrative Associate

Lisa Jurek has been at Baylor since October 2011. Her duties include coordinating everyday office operations for the Academic Support Programs Department and serving as the “point person” to interact with students, parents, faculty and professional staff to help a student access appropriate and/or requested academic support. She also provides assistance and support to the various departments of the PLFSC.

Phone: (254) 710-8696

Academic Support Programs
One Bear Place #97072
Waco, TX 76798