Welcome to the Ombudsman to Students Web site

The Ombudsman to Students at Baylor University provides informal, neutral, and confidential dispute resolution services for students. Assistance is provided for interpersonal misunderstandings or disputes as well as to those with concerns about academic or administrative issues. Every attempt will be made to help individuals resolve concerns fairly and, if possible, informally.

Services are offered independently as a supplement to existing administrative or formal grievance procedures and have no formal decision-making authority. All parties involved will be treated fairly; neither side of a dispute will be advocated. In order to assure confidentiality, no acknowledgement of who has used the ombudsman's office will be given without permission of the student.

The Ombudsman's Office deals with a wide range of conflicts, complaints, and disputes.

Examples:

• Policies and procedures (campus, college/school, or departmental)
• Decisions or actions affecting groups or individuals
• Grading issues
• Interpersonal disputes
• Unfair treatment

Contact
Martha Lou Scott, Ed.D.
1st floor, McLane Student Life Center
One Bear Place #97066
Waco, TX 76798-7066
(254) 710-1314
Martha_Lou_Scott@baylor.edu