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Filemaker Support Assistant - ITS

1. Date: 07/28/14
2. Category: Computer/Technical Support
3. Work Begins: Summer
4. Position Title: Filemaker Support Assistant
5. Pre-approved rate: $9
6. Number of positions: 1
7. Hours Per Week Required: 15
8. Days and Times Required: M-F, 8-5
9. Position Description: Assist with FileMaker Pro database client support and related tasks. Duties will include providing software & other technical assistance; installing and/or updating client’s software; assist with new database design projects; miscellaneous duties as assigned by staff members.
10. Skills Required: Prior database support and design experience is desirable. Skilled in troubleshooting software problems. Good technical, oral communication and written communication skills. Able to work well with customers and communicate knowledgeably about software issues.
11. Special Instructions:
12. Department or Grant Project Name: ITS
13. Department or Grant Project Number: 028-1184
14: Queue Number: ITSQ12
15. Address: 7268
16. Building Location: Dutton Parking Garage
17. Room Number: 108
18. Contact Name: Karla Nelson
19. Contact Email Address: karla_nelson@baylor.edu
20. Phone: 1299
21. Fax: 2716