Baylor > Executive Vice President and Provost > FAQ Page for New Faculty

FAQ Page for New Faculty

Computers/ITS

1. Who should I contact if the technology is not working in my classroom?
2. Who do I call if I'm having problems with my computer or other Baylor-owned technology?
3. What resources are available to help me with technology?
4. Will my faculty workstation be backed up automatically?
5. What do I do if I need files restored from a backup?
6. Are my music files backed up?
7. How do I set up my home computer to access Baylor email?
8. I overwrote (deleted) an important file. Is there a backup copy?
9. How can I set up my mobile phone to access Baylor email?
10. What resources are available for web conferencing?
11. What does Baylor offer in terms of web-based file storing and document sharing?
12. Are there any Baylor ITS resources available for me to use on my personal computer?
13. Are personally-owned computers allowed on campus?
14. How do I set up a personal web page?

Human Resources

1. Does Baylor have a directory?
2. When do I get paid?
3. What is my Bear ID?
4. How is the number on my ID card different from my Bear ID?
5. What is Bearweb?

Teaching and Related Matters

1. What are Baylor's holidays and are there any other days that classes are cancelled?
2. What are the policies that govern adding and dropping classes?
3. How do I get keys for my classrooms and/or media console?
4. How do I send materials to the Copy Center to be copied?
5. How do I order books?
6. What are the resources available through the libraries?
7. What is a deficiency report and when is it due?
8. If a student is in trouble--missing class, not submitting assignments, being disruptive, etc.--to whom should I turn for guidance and assistance?
9. Where can I find the final exam schedule?
10. How do I submit my final grades in each class I teach?
11. How do I submit a change of grade?
12. How do I manage my grades?
13. What is Baylor's class attendance policy?
14. What resources does Baylor offer to students with disabilities?
15. How do I record my lectures?
16. How can I use a Classroom Response System (clicker) in my class?
17. How do I set up a podcast of my lectures or other audio material?




Computers/ITS

1. Who should I contact if the technology is not working in my classroom?
Unless otherwise directed by your Technology Director (check here to find your technology director), please call Kathryn Coleman (709-9766) or Dennis Campbell (709-2131). You can also call the Help Line at 710-4357.

2. Who do I call if I'm having problems with my computer or other Baylor-owned technology?
Call the ITS Help Desk at x4357 (HELP).

3. What resources are available to help me with technology?
The ITS Help Desk line (710-4357) is answered during regular business hours, 8:00 am - 5:00 pm, Monday - Friday. After hours you may find assistance through Self Service Help at: https://buselfservice.baylor.edu/selfservice/.

4. Will my faculty workstation be backed up automatically?
Yes. All primary computers assigned to faculty and staff are backed up using the Tivoli software application. However, not all data on the computer may be backed up. currently, all files in the My Documents/Documents (Mac) folder and on the desktop-excluding multimedia files- are backed up regularly.

5. What do I do if I need files restored from a backup?
Call the ITS Help Desk at x4357 (HELP).

6. Are my music files backed up?
Not by default. However, if you need a multimedia file backed up for work purposes, an exception may be requested by calling the ITS Help Desk at x4357 (HELP).

7. How do I set up my home computer to access Baylor email?
You may either choose to use Outlook web access or to configure your home computer for Outlook. Any information you may need regarding email can be found at http://www.baylor.edu/its/index.php?id=59109. For information regarding web access check out the links referring to web access or Outlook Web Access (OWA). To configure your home version of Outlook, look for documentation related to ROH (R Outlook Home). Baylor's Outlook Web Access (OWA) can be found at https://mail.baylor.edu.

8. I overwrote (deleted) an important file. Is there a backup copy?
In some cases that file may be restored; call the ITS Help Desk at x4357 (HELP).

9. How can I set up my mobile phone to access Baylor email?

More Information: http://www.baylor.edu/its/index.php?id=65245

10. What resources are available for web conferencing?
Baylor provides Elluminate Live! for web conferencing. Elluminate meetings and conferences can be scheduled from the Course Tools Menu in Blackboard (Here is a short video about how to use it). You may also access Elluminate outside of Blackboard for conferences with colleagues and professional contacts.

11. What does Baylor offer in terms of web-based file storing and document sharing?
Baylor offers 5GB of storage for all faculty and staff on BearSpace. For more information on getting started in Bearspace, visit the BearSpace Quick Start Guide.

12. Are there any Baylor ITS resources available for me to use on my personal computer?
Baylor does provide limited resources for home computers. To see what is supported, visit: http://www.baylor.edu/its/index.php?id=44648.

13. Are personally-owned computers allowed on campus?
The University Technology Systems Usage Policy requires that all information related to University academic business be stored on Baylor-owned computers. Personally owned computers may not be connnected to the University's wired network. Personally owned computers may access AirBear, the wireless network, but certain functionality (like downloads of University software) is not allowed on AirBear.

14. How do I set up a personal web page?
Baylor offers faculty two options for personal webpages: Homepages - here you can have an individual website at Baylor using WordPress MultiUser which is a blogging technology that is great for those who have limited time to develop a site and want to take advantage of interactive features such as RSS feeds, blogging, and multimedia. For more information on how to get started, visit: http://www.baylor.edu/lib/factech/index.php?id=49177#wpmu. BearSpace - this is the option to choose if you enjoy "getting under the hood" and writing your own HTML code. For more information on how to get started go to: http://www.baylor.edu/lib/factech/index.php?id=49177#bspace.

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Human Resources

1. Does Baylor have a directory?
Baylor's director for faculty, staff and students can be found online at: http://www.baylor.edu/directory/.

2. When do I get paid?
Faculty members are paid on the last working day of the month. Don't forget to request direct deposit. Contact LuAnn_Pickens@baylor.edu in payroll for more information.

3. What is my Bear ID?
Your Bear ID is your unique network ID and also is the name of your Baylor email account, with "@baylor.edu" appended. For more information about the BearID and other Baylor identification values, see http://www.baylor.edu/its/index.php?id=40040.

4. How is the number on my ID card different from my Bear ID?
The number on your ID card is the employee ID number associated with your records in Baylor's information systems (like the payroll system). You will need that number, along with your PIN, to access your information online through BearWeb.

5. What is Bearweb?
Bearweb is the online system that enables a Baylor employee to view or update personal information, including addresses, phone numbers, e-mail addresses, emergency contact information, and marital status. You may also view the benefits information, leave history and balances, job information, leave history and balances, job information, pay stubs, and W-2 forms. Bearweb is also where faculty members can view who is in enrolled in your course(s) and where you will submit final grades. Bearweb uses your Baylor ID number and a PIN to log in, proceed to Bearweb.

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Teaching and Related Matters

1. What are Baylor's holidays and are there any other days that classes are cancelled?
Here is a link to Baylor's Holiday Schedule. Classes are cancelled on:

  • Labor Day
  • Fall break
  • Thanksgiving (Wednesday - Sunday)
  • Martin Luther King, Jr. day
  • Spring break
  • Good Friday / Easter Monday
  • Diadeloso

2. What are the policies that govern adding and dropping classes?
Additional information can be found on the Office of the Registrar's website.
More Information: http://www.baylor.edu/sfs/index.php?id=69417

3. How do I get keys for my classrooms and/or media console?
In most departments, your Office Manager will have keys for the console/cabinet. If not, s/he should be able to direct you to the right person.

4. How do I send materials to the Copy Center to be copied?
You may submit your materials to be copied online through the Copy Center website or email and attach your document(s)to the Copy Center. You will need to have the account number of the department that will oay for the copies.

5. How do I order books?
Access the bookstore home page from the Faculty/Staff page (left side navigation under Facilities and Campus Services. From the bookstore page you will need to link on eDoptions. This page will lead you through instructions to sign up as a user the first time, subsequently you will be asked to enter your log-on information.

6. What are the resources available through the libraries?

More Information: http://www.baylor.edu/lib/index.php?id=57962

7. What is a deficiency report and when is it due?

Deficiencies are reported on-line during the 8th week of the semester using the Deficiency Reporting System supported by the The Paul L. Foster Success Center. This is the same system that is used to make referrals to the Success Center. Only the instructor of record should access the deficiency reporting system as it requires the instructor's BearID and password. Instructions for accessing and completing the deficiency report can be found here.

8. If a student is in trouble--missing class, not submitting assignments, being disruptive, etc.--to whom should I turn for guidance and assistance?
Depending on the nature of the problem you may consider contacting:<

9. Where can I find the final exam schedule?

More Information: http://www.baylor.edu/registrar/index.php?id=84416

10. How do I submit my final grades in each class I teach?

More Information: http://www.baylor.edu/its/index.php?id=46840

11. How do I submit a change of grade?
If you need to change a grade after it has been submitted you will need to contact the Office of the Registrar at extension 1181.

12. How do I manage my grades?
Baylor offers two options for managing grades. Blackboard is used most frequently, and one of its features is the Grade Center. The other option is Micrograde, which you may download from Baylor's software application center.

13. What is Baylor's class attendance policy?

More Information: http://www.baylor.edu/student_policies/index.php?id=22214

14. What resources does Baylor offer to students with disabilities?

More Information: http://www.baylor.edu/oala/

15. How do I record my lectures?
Currently, there are only a few classrooms with the hardware and software needed to record your lecture. Contact Dennis Campbell at 710-1466 for information on where these classrooms are located and to find out how to use the lecture capture technology.

16. How can I use a Classroom Response System (clicker) in my class?
Visit http://www.baylor.edu/lib/factech/index.php?id=73497 or call Nils Holgersson at 710-1738.

17. How do I set up a podcast of my lectures or other audio material?
Contact Sandy_Bennett@baylor.edu or 710-4133 or 644-1243 for assistance.

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