Lost/Stolen Card

• Immediately notify JPMorganChase at 1-800-270-7760 and the Card Administrator, at 254-710-8637 during a normal workday.

• If calling after 5 p.m. or on a weekend, then notify the Card Administrator on the next workday.

• A new Purchasing Card shall be promptly issued to the Cardholder after the reported loss or theft.

• If you have an online account with Office Max, you will need to update your expiration date and credit card # on your account. For instructions, please see FAQ #17.

• A card that is subsequently found by the Cardholder after being reported lost or stolen shall be cut up and discarded.

Purchasing Card Administrator
Vel Barnes
Phone: 710-8637
Email: Vel_Barnes@baylor.edu