3. What may I print?
Essentially anything you can fit on US Letter paper (8.5x11). All PawPrints printers can print 2-sided. Many buildings also offer color printing. Visit our Printer Map.
4. How does color printing work?
We have a number of color printers across campus. Print jobs sent to color printers will automatically charge 4 times the standard amount. For example, a 5 page document costs 20 pages.
5. How long will my job be held?
Pawprints will save your job for a full 24 hours! Consider adding your day's jobs to the Pawprints queues from your residence hall and releasing them when you arrive to each building during the day.
7. Why does my job not appear for release?
There are a number or server rules that may cause your job to be deleted before web release. Jobs must be: 1. US Letter size only (8.5"x11"), 2. Five or fewer copies, and 3. Fewer than 50 pages. Jobs that break one of these rules will be automatically deleted. Large files may also be deleted. The PawPrints app will notify you if one of the server rules are broken. Users printing from their own Mac must use have the app running.
11. How does the charge rate for double-sided printing work?
Think of it this way; for B&W printing we charge $.07 per piece of paper. If you choose to print double-sided, you essentially get twice as many impressions. We never charge for the back of a page. So any jobs sent to a 2-sided PawPrints queue (PawPrints_2sided and PawPrintsColor_2sided) should charge you $.07 per piece of paper.
So, for example, if you printed a 4 page document to the PawPrints_2sided queue, the job should only charge you for two pieces of paper ($.14).
13. PawPrints says my document is too large. What is the size limit?
When you print a document, you're creating a spool file on the PawPrints print server. The size of a spool file can often be exponentially larger than the original document!
Rather than setting a size limit on the original document, PawPrints' size limit applies to the spool file created on the server since that's the file the printer receives. If a spool file is larger than 500MB for B&W and 800MB for color, the print job is denied.
Hint: printing fewer pages at a time will reduce the size of your print job.