inquiries to the Ombudsperson office will remain confidential except
in cases of serious threat to life or property, or as otherwise required by law. The Ombudsperson does
not report the names of those who use the service to anyone without
Ombudsperson works in confidence to resolve problems.
Ombudsperson will not disclose any information provided in confidence,
except where there is a serious threat to life or property, or as otherwise required by law.
Ombudsperson will protect the identity of individuals and their concerns.
The Ombudsperson will not disclose having met or talked with a party
or parties, without permission of the party or parties.
Ombudsperson will take specific action related to an individual's
concerns only with the individual's express permission and only
to the extent permitted.
the Ombudsperson pursues an issue systemically, the Ombudsperson will
do so without revealing the identity of the complainant or the
situation that could be associated with a particular individual(s).
Ombudsperson will not violate institutional standards of privacy
or confidentiality in the pursuit or provision of information.
Ombudsperson maintains information (e.g., notes, phone messages,
appointment calendars) in a secure location and manner.
Ombudsperson carefully prepares data and/or reports on an anonymous
basis to preserve confidentiality.
University will not require access to the Ombudsperson's files for
matters that are purely internal to the University.
notes and other records or documents in the client's file belong
to the Ombudsperson and the Ombudsperson Office, rather than to any
party to an issue. They are only for the use of the Ombudsperson
with the Ombudsperson does not constitute notice to the organization.