Facility Software Install Request General Information Terminology Policies Procedure Request Form

Software Installation in STS-supported Computer Facilities

Last updated Feb 20, 2012

I. General Information

Student Technology Services (STS) receives many requests to install software to existing computerfacilities. Because of the limited resources in campus computer facilities and the heavy demand for them, modifications and additions during the semester must be done cautiously to avoid disruptions. These changes also make demands on STS staff, both for the initial installations and ongoing maintenance.

STS strives to provide a stable and secure operating system and a functional application set in every computer facility.

Following these policies and procedures should enable STS to respond consistently to each software installation request, to address technical issues before a large-scale installation takes place, and to maintain stability and functionality within the computer facility.

These policies and procedures will help STS Staff work with departments to provide customized academictechnology resources that are safe and reliable and that contribute to an environment where learning can flourish.