We can answer your library and research-related questions via IM. We feel that IM is particularly well-suited to getting help with online resources. However, if your question can't be answered quickly or easily, we may ask you to contact us by e-mail or make an appointment to visit.
Will my chat transcript be saved?
Yes, IM chat transcripts will be saved for quality control and statistical purposes. We will make every effort to protect your privacy.
I don't have an IM account, what can I do?
Type in the box on the right to chat with us through your web browser - no software installation or account sign-ups required!
I don't have access to my IM account, what can I do?
If you are on a computer which doesn't have IM software installed, you can IM us through any number of web-based IM clients.