Services

The Online Teaching and Learning Services group provides support for a variety of technolgoy systems. Our services are detailed in the table below.

If you need assistance in these areas please contact the Help Desk at x4357.

Instructional Function

System/Service

What we provide

Course Management Blackboard
Collaborate Web Conferencing
Elluminate Live
• Problem Solving Support
• Project consultation
• Training
• Documentation
• Desktop Coaching
File Sharing & Storage BearSpace • Problem Solving Support
• Training
• Documentation
• Desktop Coaching
Grading Support Blackboard
Easy Grade Pro
• Problem Solving Support
• Training
• Documentation
• Desktop Coaching
Testing Creation & Survey Services Blackboard
Test Bank Software
Qualtrics
• Problem Solving
• Support
• Project consultation
• Training
• Documentation
• Desktop Coaching
Personal & Academic Web Sites WordPress (Edublogs) • Problem Solving
• Support
• Project consultation
• Training
• Documentation
• Desktop Coaching