The Online Teaching and Learning Services group provides support for a variety of technolgoy systems. Our services are detailed in the table below.

If you need assistance in these areas please contact the Help Desk at x4357.

Instructional Function	System/Service	What we provide
Course Management	• Blackboard • Collaborate Web Conferencing • Elluminate Live	• Problem Solving Support • Project consultation • Training • Documentation • Desktop Coaching
File Sharing & Storage	• BearSpace	• Problem Solving Support • Training • Documentation • Desktop Coaching
Grading Support	• Blackboard • Easy Grade Pro	• Problem Solving Support • Training • Documentation • Desktop Coaching
Testing Creation & Survey Services	• Blackboard • Test Bank Software • Qualtrics	• Problem Solving • Support • Project consultation • Training • Documentation • Desktop Coaching
Personal & Academic Web Sites	• WordPress (Edublogs)	• Problem Solving • Support • Project consultation • Training • Documentation • Desktop Coaching