Multiple Systems Outage 10/15/09 - 10/18/09

October 12, 2009
Banner and many related systems will be down over Fall Break Weekend for the upgrade to Banner version 8. <b>BearWeb</b> will be down beginning <b>Thursday, October 15 at 11:00 a.m.</b> <u>Banner, BearQuest and all other affected systems will be down beginning at <b>1:00 p.m.</b></u> All systems are expected to be available again by 8:00 a.m. Monday, October 19.

<b>Blackboard</b> will be down <b>Friday</b>, (Oct. 16) from 3:00 to 3:30 p.m. <b>BearSpace</b> will also be down beginning at 3:00 p.m. for 2 - 3 hours.

Due to the Banner 8 upgrade, Student Financial Services offices will be closed beginning at 11:00 a.m. on Thursday, October 15 and all day Friday, October 16. For assistance in completing University business, <u>please contact the Cashier's Office, Financial Aid Office, or the Registration and Academic Records Office prior to 11:00 a.m. on Thursday.</u> Regular business hours will resume Monday morning, October 19.

For more information about the upgrade, please see the updated BannerHelp website at:
<a href="http://www.baylor.edu/its/bannerhelp/">http://www.baylor.edu/its/bannerhelp/</a>

<b>Please see below for a detailed list of services affected Thursday through Sunday* and only on Saturday.**</b>

Please check the Down line at 3696 or 254-710-3696 from off campus for updates and status of this outage. Please contact the Help Desk at 710-4357 if you have any questions.

<b>*Services Affected Thursday through Sunday</b>

• AlumniSearch<br>
• Attendance Manager (Academic Support & Career Counseling)<br>
• Banner (Student, HR, and Advancement Systems)<br>
• BayBI<br>
• The Baylor Network Directory<br>
• BearCLAW<br>
• BearQuest<br>
• BearWeb (Web for Students, Online Tuition & Fee Payments, Web Time Entry, Pay Stub Information, Web for Faculty, Web for Development Officers, etc.)<br>
• ChairSIS<br>
• Chapel Attendance<br>
• CL&L Housing Applications<br>
• ClassAct<br>
• ClassRoll<br>
• DARS<br>
• DevNet<br>
• Electronic Change in Schedule (ECIS)<br>
• Employment Application<br>
• Employment Management System (EMS)<br>
• Faculty Evaluations<br>
• GoBaylor (Admissions Application, Deposit, and Status Check)<br>
• ID Number Lookups<br>
• Job Descriptions<br>
• NolijTransfer<br>
• NolijWeb<br>
• Student Success Center Deficiencies and Referrals<br>
• Tuition/Stipend Authorization forms<br>
• Undergraduate/Graduate CEEB Code lookups<br>
• Unified Advising System<br>
• University 1000 Attendance<br>

<b>**Services Affected Saturday Morning, October 17</b>

• Baylor Online Directory (can still use Outlook Address Book during this time)<br>
• BearBucks/Employee Charges Statement (will NOT disrupt BearBucks or Dining charges using ID cards)<br>
• BearID Activate or Change Password (NO IMPACT on use of BearID)<br>
• Course Listings<br>
• Golden Bear Rewards Club "Check Your Points" (NO IMPACT on receiving game attendance points using ID cards)<br>
• PawPrints Billing (WILL NOT disrupt printing)<br>
• Person Database<br>
• Truett Seminary Lifelong Learning<br>
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