Multiple System Outage 10/10/13 - 10/13/13

October 8, 2013
Outage 1



Data center maintenance scheduled for this Thursday night, October 10, beginning at 6:00 p.m. will affect many on-line systems and most pages on the Baylor website. The maintenance will last through the night. The following systems will be online again well before 8:00 a.m. Friday. (Other systems, listed in Outage 2, will remain down on Friday and through the weekend.)

Systems Down Thursday Night ONLY

• Baylor Online Directory

• Baylor Website (major sections of Baylor's websites including portions of www.baylor.edu, www1.baylor.edu, www.kwbu.org, www.browninglibrary.org, www.browningguide.org, www.truettseminary.net, www.baylormag.com, and www.ecs.baylor.edu will be offline during the outage)

• Baylor Web and Mass eMail CMS

• BearID "Activate" or "Change Password"

• BearSpace (Xythos)

• eCommerce (uPay-based eCommerce forms including most event and conference registrations, Graduate School Application fee and all deposit forms will be down)

• HEAT (all HEAT systems and iHEAT)

• Inteum

• Khalix

• LANDesk

• RMS (Residential Management System)

• Trax (PeopleSoft)

All web pages not listed in Outage 2 will be available by Friday morning as well.




Outage 2



The following systems will be down beginning at 6:00 p.m. this Thursday, October 10, and will remain down on Friday and through the weekend. These systems are expected to be available by 8:00 a.m. Monday, October 14.

Systems Down Through the Weekend

• AlumniSearch

• Attendance Manager (Academic Support & Career Counseling)

• Banner (Student, HR, and Advancement Systems)

• BayBI

• The Baylor Network Directory

• BearCLAW

• BearQuest

• BearWeb

• ChairSIS

• Chapel Attendance

• CL&L Housing Applications

• ClassAct

• ClassRoll

• DARS

• DevNet (including Prospect Manager)

• E-Bill System

• Electronic Change in Schedule (ECIS)

• Electronic Tuition Remission Application (TREX)

• Employment Management System (EMS)

• EPIC and ERS (Event Registration System, which includes Baylor Network Event registration)

• Equivalent Course Request (ECR)

• GoBaylor

• Graduate Application

• ID Number Lookups

• Job Descriptions

• NolijWeb

• Nursing School Pinning Information (NUPin)

• Outside Scholarship Report Form (OSRF)

• Perceptive Data Transfer

• Schedule of Classes system (Course Listings)

• Student Success Center Deficiencies and Referrals

• Teacher Certification Application (TCA)

• Transfer Course Evaluation (ITCE)

• Tuition/Stipend Authorization forms

• Undergraduate/Graduate CEEB Code lookups

• Unified Advising System

• University 1000 Attendance


Please check the Down line at 3696 or 254-710-3696 from off campus for updates and status of this outage or follow updates on the ITS Twitter account at BaylorITS_Alert. Please contact the Help Desk at 254-710-4357 if you have any questions.
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