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ITS System Maintenance

Multiple System Outage 10/10/13 - 10/13/13

Oct. 8, 2013

Outage 1

Data center maintenance scheduled for this Thursday night, October 10, beginning at 6:00 p.m. will affect many on-line systems and most pages on the Baylor website. The maintenance will last through the night. The following systems will be online again well before 8:00 a.m. Friday. (Other systems, listed in Outage 2, will remain down on Friday and through the weekend.)
Systems Down Thursday Night ONLY
• Baylor Online Directory
• Baylor Website (major sections of Baylor's websites including portions of,,,,,,, and will be offline during the outage)
• Baylor Web and Mass eMail CMS
• BearID "Activate" or "Change Password"
• BearSpace (Xythos)
• eCommerce (uPay-based eCommerce forms including most event and conference registrations, Graduate School Application fee and all deposit forms will be down)
• HEAT (all HEAT systems and iHEAT)
• Inteum
• Khalix
• LANDesk
• RMS (Residential Management System)
• Trax (PeopleSoft)
All web pages not listed in Outage 2 will be available by Friday morning as well.

Outage 2

The following systems will be down beginning at 6:00 p.m. this Thursday, October 10, and will remain down on Friday and through the weekend. These systems are expected to be available by 8:00 a.m. Monday, October 14.
Systems Down Through the Weekend
• AlumniSearch
• Attendance Manager (Academic Support & Career Counseling)
• Banner (Student, HR, and Advancement Systems)
• BayBI
• The Baylor Network Directory
• BearCLAW
• BearQuest
• BearWeb
• ChairSIS
• Chapel Attendance
• CL&L Housing Applications
• ClassAct
• ClassRoll
• DevNet (including Prospect Manager)
• E-Bill System
• Electronic Change in Schedule (ECIS)
• Electronic Tuition Remission Application (TREX)
• Employment Management System (EMS)
• EPIC and ERS (Event Registration System, which includes Baylor Network Event registration)
• Equivalent Course Request (ECR)
• GoBaylor
• Graduate Application
• ID Number Lookups
• Job Descriptions
• NolijWeb
• Nursing School Pinning Information (NUPin)
• Outside Scholarship Report Form (OSRF)
• Perceptive Data Transfer
• Schedule of Classes system (Course Listings)
• Student Success Center Deficiencies and Referrals
• Teacher Certification Application (TCA)
• Transfer Course Evaluation (ITCE)
• Tuition/Stipend Authorization forms
• Undergraduate/Graduate CEEB Code lookups
• Unified Advising System
• University 1000 Attendance

Please check the Down line at 3696 or 254-710-3696 from off campus for updates and status of this outage or follow updates on the ITS Twitter account at BaylorITS_Alert. Please contact the Help Desk at 254-710-4357 if you have any questions.