TouchNet/E-Bill/eCommerce Outage 04/03/12

April 2, 2012

TouchNet, our third-party credit card processor for most Baylor e-Commerce, will be upgrading their systems starting at 7:00 AM Tuesday, April 3, 2012. Baylor expects the system will be unavailable through 5:00 PM. Systems affected will include all web based credit card payments for a wide range of online payment forms. The impacted forms will include all forms supported through the Baylor CMS (including all admission deposits, online giving, Baylor Line Camp registrations and many other event registration forms), the Graduate School Application fee and Baylor Alumni Network events that require payments. Further, the online E-Bill System, including adding BearBucks contributions, will not be available. Please note: BearBucks and Payroll Deduct spending using your Baylor ID card will not be affected.

Please check the Down line at 3696 or 254-710-3696 from off campus for updates and status of this outage or follow updates on the ITS Twitter account at BaylorITS_Alert.