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Update on Email Issues 3/16/12

March 16, 2012

The email system is now stable and working as expected. As of Thursday afternoon, the majority of mobile devices will connect without intervention. This includes Androids and iPhone/iPads running older operating systems. Most mobile devices will now automatically discover the correct server name and connect smoothly.

In a limited number of instances (i.e., Entourage and IMAP users), it may be necessary to update the server name to Owners of personal Blackberries who subscribe to Blackberry Internet Service (BIS) through their provider may have to contact that provider for assistance.

For continuing information about these issues and about the Exchange 2010 project, ITS is maintaining updated alerts on the ITS front web page and will update the FAQs on the Exchange 2010 FAQ page.