News

Sep
21
2017
On Thursday, September 21st from 6:00 p.m. until 8:00 p.m., required maintenance will be performed on BearWeb, Expense Reports Online (ERO), Banner, BearQuest and many other online services.
Aug
10
2017
On Thursday evening, August 10, the PawPrints server will upgraded and undergo routine maintenance.
Aug
9
2017
On Wednesday, August 9th from 7:00 p.m. until Midnight, maintenance will be performed to apply firewall upgrades. The following networks may experience a brief disruption in network services (on and off campus): faculty/staff wired network, AIRBEAR (campus wide), and RESNET.
Aug
8
2017
On Tuesday, August 8th from 6:00 p.m. until 10:00 p.m., maintenance will be performed on the wired faculty/staff networks servicing: MUSEUM, ATHLETICS, and DRAPER only.
Aug
7
2017
08/08/17 - The voicemail system has been repaired. Voicemail and voice menus are operational.

08/07/17 - As a result of lightening strikes from the storms last night, some telephone services are unavailable.
Aug
3
2017
On Thursday, August 3rd from 6:00 p.m. until 9:00 p.m., required maintenance will be performed on BearWeb, Trax, Expense Reports Online (ERO), Banner, BearQuest and many other online services.
Jul
27
2017
Today around 9:00 a.m., a power issue within a rack housing a VM Farm in the ITS Data Center affected several pieces of equipment. This VM Farm handles several departmental services, such as PawPrints. ITS staff members had all services restored within 40 minutes.
Jul
25
2017
On Tuesday, July 25th from 6:00 p.m. until 10:00 p.m., maintenance will be performed on the wired faculty/staff network.
Jul
12
2017
Beginning Wednesday, July 12th at 10:00 a.m. and lasting until Thursday, July 13th at 3:00 a.m., maintenance will be performed on the access control system for campus doors that require an ID card or code for entry and exit.
Jul
11
2017
On Monday, 7/10, some campus voicemail users experienced problems with away and busy messages sounding garbled. These issues also affected the voice menus for some offices causing some to encounter “dead air” rather than the expected menu.
Jul
9
2017
On Sunday, July 9th from 11:00 p.m. until Midnight, required vendor maintenance will be performed on the myBear ID system (Password reset system).
Jul
6
2017
On Thursday, July 6th from 6:00 p.m. until 10:00 p.m., maintenance will be performed on the AIRBEAR network that will affect all campus buildings between 3rd Street and 8th Street.
Jul
1
2017
BearWeb, Banner, and many other online services will be down for required maintenance on Saturday July 1st, from 9:00 AM - 10:00 AM.
Jun
24
2017
On Sunday, June 25th from 12:00 a.m. until 5:00 a.m., required vendor maintenance will be performed on the myBear ID system.
Jun
22
2017
On Thursday, June 22nd from 6:00 p.m. until 8:00 p.m., required maintenance will be performed on the PawPrints server.
Jun
20
2017
On Tuesday, June 20th from 6:00 p.m. until 10:00 p.m., maintenance will be performed on the Faculty-Staff network firewalls and PCI network hardware.
Jun
15
2017
On Thursday, June 15th from 6:00 p.m. until 8:00 p.m., required maintenance will be performed on BearWeb, Expense Reports Online (ERO), Banner, BearQuest and many other online services.
Jun
14
2017
In the next few weeks, Baylor ITS will move to a new deployment model of Microsoft Office for the desktop, called Click to Run, on all computers running Windows OS. Moving forward, the Click to Run versions of Office will mirror the same versions of the Office applications running in Office 365.
Jun
12
2017
Baylor ITS asks that the campus remain vigilant to the phishing attacks that have hit the university hard over the last couple of months. If your email account is shut off due to your credentials being compromised, note that your BearID will also be disabled so access to authenticated systems like Canvas and BearWeb will be unavailable until you contact the ITS Help Desk and your password is reset.
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Jun
1
2017
On Thursday, June 1st from 6:00 p.m. until 10:00 p.m., maintenance will be performed on certain campus networks.
May
27
2017
Major systems including Atomic – Banner Automated Job Submission, ERO (Expense Report Online), and many other online services will be down for required maintenance on Saturday, May 27.
May
22
2017
Baylor University’s Cable TVs agreement with Grande Communications is expiring in June 2017. Baylor was notified that, at the conclusion of the contract, Grande would require conversion to an all-digital lineup, as they are requiring for the entire Waco area market.
May
10
2017
During the evening hours, we experienced unforeseen significant disruptions in our datacenter systems. ITS staff worked throughout the night to address the issues, which have required restarting of many university technology services. While most systems are now operational, Banner (BearWeb) and Trax are not yet stable. Also, some other lingering issues may be uncovered.
May
4
2017
Responsibility for all mobile device services, including smartphones, other cellular devices and data plans for iPads, have been moved to ITS Client Services. All other telephone services (office phones, VoIP, voicemail system, etc.) will remain with the Telephone Services area of ITS. New information about these services has been added under the “Networking and Telephone” category on the ITS website.
May
2
2017
Baylor Public Relations senior Andrea Gaul remembers sitting in a journalism class during her freshman year. A guest speaker was presenting, and as she scrambled to take notes Gaul noticed the speaker kept emphasizing a specific point.

“Her presentation was all about networking with Baylor graduates,” Gaul said. “As a new journalism student that nearly sent me into a panic because I didn’t know anyone who had ever gone through the journalism program here.”

Three years later, Gaul has extended her network to include Baylor alumni and beyond.
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