Baylor > ITS > Help > Software > Baylor Supported Software A to Z > Tivoli Check Backup App


Tivoli Check Backup App


Vendor

Baylor in-house application

Description

ITS provides regularly scheduled backups of all faculty/staff computers. The computer must be on and connected to the Baylor network when the backup is scheduled. Since many users have laptops and may miss the scheduled backup, the Check Backup application was created to allow you to perform your own backup as needed. If you just finished a major project, you also might want to initiate a backup immediately. It can also be used to check the date of your last successful backup and assist you with restoring a deleted file.

Special

Dependencies

Check Backup is available for use on campus computers with our Tivoli backup system installed.

Instructions to initiate a manual backup or to restore data from a backup click here

Eligibility Faculty/Staff
Where is it available?

Windows users AppCenter (Software Installer)

Mac users OS X Software Server


Platform
Version
Windows

Mac

2.4.3

2.4.1


Support:

Level A - Baylor Standard


During normal business hours, the Help Desk is available to respond immediately to questions

on the currently supported version of software. If the Help Desk is unable to answer the question,

a Heat ticket will be recorded and sent to the second-tier reponse team. Software at this level is

supported by serveral individuals responsible and every attempt will be made to respond to

the ticket in a timely fashion.