Office 365

Microsoft Office 365 service is available for all current Baylor faculty, staff, and students. Baylor email address and password will be required to login for this subscription.

Microsoft offers access to their Office 365 online subscription service free of charge to eligible higher education faculty, staff, and students. In order to be eligible,
  1. their institution must have already licensed the Microsoft products for campus use by faculty and staff, which Baylor has done for many years; and
  2. they must be currently affiliated with the institution.

Frequently Asked Questions

Office 365

1. What is this service?
2. How do I start using my subscription?
3. What happens if I already have the Microsoft Office applications installed on my computer?
4. When I log into the Office 365 portal, I see a lot of icons. May I use these applications?
5. How long will I be able to use the software obtained through this subscription offering?
6. On what devices can I install Office 365?
7. Where do I find the Microsoft Apps on mobile devices?
8. How do I use the Microsoft Office apps on mobile devices?
9. Where do I store my data files created in Office 365 or another application?
10. How do I move a file from OneDrive to Box?
11. How do I access my Microsoft Office files that are stored in Box?
12. How do I store a new document in Box from Office 365 applications?




Office 365

1. What is this service?
Office 365 from Microsoft is a subscription service that provides access to the Microsoft productivity suite of applications (Word, Excel, PowerPoint and others) and file storage through the OneDrive. It is available to students, faculty, and staff of institutions that license Microsoft tools for faculty and staff.

2. How do I start using my subscription?
Access the internet, then go to portal.office.com. Login with your Baylor email address and password as your account. Please check this link for further clarification when installing the Office 365 subscription products.

3. What happens if I already have the Microsoft Office applications installed on my computer?
For Baylor Business Use: ITS recommends that you do not download any Office 365 applications on a university-owned computer. At this time, the university uses Microsoft's Click to Run service. Click to Run keeps the latest version of the Office applications on your computer and automatically updates the applications when necessary. These software applications are included on the installation configuration for all Baylor-owned computers.
For Personal Use: If you have Office 2013 on Windows or Office 2016 on Mac already installed, you do not need to install it again. The Pro Plus version would be a duplicate. If you have an earlier version of the Microsoft products, you may want to install the new version, but it is not required. However, if you do install it, you will then have multiple versions of the applications on your computer. This installation will not overlay your previous installed versions.

4. When I log into the Office 365 portal, I see a lot of icons. May I use these applications?
The Office 365 subscription service includes a wide range of applications and although you are welcome to use them, we do not have a subject-matter expert for each application so you may not be able to get someone from ITS to help with it. For a list of supported software, please click here.

5. How long will I be able to use the software obtained through this subscription offering?
All faculty, staff, and students are eligible to use the full functionality of the working modules of Office 365 while their BearID is current.
-For students, BearIDs remain current until the associated status changes to "former student." This change happens automatically after 12th class day of the term when their student email accounts are scheduled for deletion. (More information about the length of access to student email accounts is provided here: http://www.baylor.edu/its/index.php?id=858866)
-For staff members who do not become official retirees, BearIDs are disabled the evening of their last day of employment.
-For faculty members who do not become official retirees, BearIDs are disabled after an extended period in a similar fashion to email addresses as described here: http://www.baylor.edu/hr/index.php?id=859684.

6. On what devices can I install Office 365?
Microsoft allows the installation of the Office 365 on five computers (Windows and/or Mac), as well as five tablets and phones, using your subscription account.

7. Where do I find the Microsoft Apps on mobile devices?
Search for "Microsoft Office" in the Apple App Store or Google Play Store and install the desired app(s).

8. How do I use the Microsoft Office apps on mobile devices?
Full functionality on mobile devices is similar to that on computers and requires an active Office 365 subscription, regardless of whether the mobile device is personally- or Baylor-owned. After an eligible user leaves Baylor (i.e., BearID is no longer active), the apps will no longer have full functionality but should continue to work in read-only mode.

9. Where do I store my data files created in Office 365 or another application?
Baylor now provides both Box and OneDrive for data storage. Use the Box vs. OneDrive page for guidance on what types of data can be stored in these two systems. Faculty and staff must take particular care with Baylor business data and should understand the different classification levels. See the Data Classification Guideline to understand what these data levels include. At this time, due to greater campus expertise and training, Box currently remains the preferred cloud storage for Baylor business information.

10. How do I move a file from OneDrive to Box?
On an iOS device:

  • In the appropriate Office for iOS app, tap on the share button next to the file name: Office 365 iOS share
  • In the menu that pops up, tap on Share, then "Email as Attachment."
  • Send an email to yourself in the message that comes up.
  • Go to your mail and tap the document to open it.
  • Again, look for the "share" button and tap it.
  • In the dialog that comes up, tap "Open in Box."
  • Find the folder in which you would like to save the file and tap "Choose."
  • Tap "Upload" and the file will then be uploaded to Box and opened within the app.
On a computer:
  • Access OneDrive from your web browser.
  • Download the file to your desktop.
  • Upload the file to Box.

11. How do I access my Microsoft Office files that are stored in Box?
You can use Box for Office on your computer or mobile device.
More Information: https://support.box.com/hc/en-us/articles/203053636-Box-for-Office-Integrations

12. How do I store a new document in Box from Office 365 applications?
Unfortunately, at this time this functionality is not available, but we believe it will be available soon. Currently, a document must be first created/stored in Box and then, it can be accessed from Office 365 as noted in 12 above.

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