Blackboard Collaborate

Vendor http://www.blackboard.com/collaborate
Description Blackboard Collaborate is a web conferencing system that extends the collaboration tools within our Learning Management System to allow for synchronous, web-based, virtual classroom environments. Web conferencing with Collaborate gives you the functionality you need for a 21st century teaching and learning environment, such as two-way audio, multi-point video, interactive whiteboard, application and desktop sharing, rich media, breakout rooms, and session recording. Within courses, it can be used for study sessions, tutorials, office hours, group projects, guest lectures, and even full class sessions. Beyond the classroom, Collaborate can be used by faculty and staff to conduct meetings, give presentations, or host online webinars.

Additional Information: http://www.baylor.edu/lib/factech/index.php?id=93116
Special Dependencies n/a
Eligibility Faculty/Staff and Students
Where is it available? Canvas: http://canvas.baylor.edu
Direct: http://collaborate.baylor.edu
Platform
Version
Online
12.5

Support:

Level A - Baylor Standard During normal business hours, the Help Desk is available to respond immediately to questions on the currently supported version of software. If the Help Desk is unable to answer the question, a Heat ticket will be recorded and sent to the second-tier response team. Software at this level is supported by several individuals responsible and every attempt will be made to respond to the ticket in a timely fashion.