Cloud Services

What is "The Cloud" and Cloud services?
Cloud, Cloud Services, and Cloud Computing refer to the delivery of technology services over the internet. These technologies are often called hosted services. They are sold or delivered on demand and are scalable � as little or as much of a service as is needed can be delivered. The amount of usage usually determines the cost of the service.

Does Baylor offer any cloud services?
Baylor has entered into an agreement with Box.com to provide all students, faculty, and staff with 50 GB of storage on their cloud service. It is configured so that you can log in using your Bear_ID and password. You can find more information here: http://www.baylor.edu/its/box.

What are some examples of Cloud services?
• iCloud - Apple service that allows iOS device backup, document and multimedia syncing
• DropBox - file syncing and web enabled storage
• Evernote - note taking and synchronization
• Gmail, Hotmail - email, chat and contacts
• Google Docs, Office 365 - email, word processing, spreadsheets, etc.

What risks do Clouds services present?
• Data ownership - One must evaluate the TOS (Terms of Service) for each cloud provider utilized. It does not a guarantee that ownership of the data stored in the cloud will be retained.
• Advertising - Most free cloud providers are generating revenue via advertising. The service may also scan the stored information to provide targeted advertising.
• Privacy - Few cloud providers guarantee they will not access the information stored with their service.
• Data location - Cloud services can utilize international data centers resulting in your information being stored in a foreign country.
• Limited liability - Cloud services generally limit their liability for negligence and other claims to the cost of the service. This results in little or no recourse should the provider misuse, lose or damage information stored in the cloud.

What Baylor information should not be placed in the Cloud?
Baylor University sensitive information should not be placed on a Cloud service. Any Non-Public, Protected, Restricted or Government Classified data as defined in the Data Classification Guide should not be placed in the Cloud without prior consultation with and approval by ITS Security.

What type of information is safe to store in the Cloud?
• Personal documents - As with any information, one should evaluate the type of information before storing it in the Cloud. Baylor does not prohibit the use of cloud services for employees - personal files.
• Public university information - Information that is otherwise provided publicly by the university such as information on the Baylor website may be stored in the Cloud. A definition of this category of data is provided at http://www.baylor.edu/its/index.php?id=83590