PowerTerm

Vendor http://www.ericom.com
Description Terminal emulation software.
Special
Dependencies
none
Eligibility Faculty/Staff
Where is it available? Windows users AppCenter (Software Installer)
Platform
Version
Windows XP
Mac OS X
6.3.4

Support:

Level A - Baylor Standard During normal business hours, the Help Desk is available to respond immediately to questions on the currently supported version of software. If the Help Desk is unable to answer the question, a Heat ticket will be recorded and sent to the second-tier response team. Software at this level is supported by several individuals responsible and every attempt will be made to respond to the ticket in a timely fashion.