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PowerTerm


Vendor http://www.ericom.com
Description Terminal emulation software.
Special

Dependencies

none
Eligibility Faculty/Staff
Where is it available? Windows users AppCenter (Software Installer)
Platform
Version
Windows XP

Mac OS X

6.3.4


Support:

Level A - Baylor Standard


During normal business hours, the Help Desk is available to respond immediately to questions

on the currently supported version of software. If the Help Desk is unable to answer the question,

a Heat ticket will be recorded and sent to the second-tier reponse team. Software at this level is

supported by serveral individuals responsible and every attempt will be made to respond to

the ticket in a timely fashion.