Blackboard

Vendor http://www.blackboard.com
Description Blackboard is a web-based learning management system that allows you to find information and communicate with instructors and fellow students within a course. Other features include 24/7 availability of syllabi, assignments, online grades, online attendance tracking, and Internet communication tools. You can access your course materials from any computer with Internet access.
Special Dependencies Internet access.
Eligibility Faculty/Staff and Students
Where is it available? http://my.baylor.edu
Platform
Version
Online
9.1 SP14

Support:

Level A - Baylor Standard During normal business hours, the Help Desk is available to respond immediately to questions on the currently supported version of software. If the Help Desk is unable to answer the question, a Heat ticket will be recorded and sent to the second-tier response team. Software at this level is supported by several individuals responsible and every attempt will be made to respond to the ticket in a timely fashion.