Backup Guidelines for Departmental Computers
Backups of Baylor business data, stored on Baylor-owned category 1 computers, are required by faculty and staff to maintain business continuity in case of a disaster. To facilitate backups, ITS provides backup storage using a server running the Tivoli software. The Tivoli client software is installed on all Baylor-owned category 1 departmental computers assigned to faculty and staff. Additional Tivoli licenses may be purchased for other departmental computers, such as student worker computers or computers devoted to research or in other lab environments needing backup services. To request an additional license, contact the Help Desk. A technician from ITS will contact you to install the Tivoli client.
Backup services using Tivoli provided by ITS are optional. Clients may prefer to maintain their own backups. Clients can decline the ITS backup service by submitting an Opt Out Form. You will receive confirmation from ITS when your Tivoli backup has been removed.
All computers that are backed up by ITS must adhere to the following requirements:
REQUIREMENTS – The client is responsible for the following required items so that the backup services can function properly.
Warning: Any files and documents open when the backup process runs will not be backed up. This includes database files such as those created with FileMaker Pro or MS Access. PST files are not backed up if Outlook is "open" during the scheduled backup. We suggest that if you use PSTs and/or use FileMaker or MS Access often, you should close these applications and perform a manual backup on a regular basis.
File Types Excluded:***
aa, aif, aiff, asx, au, avi, avr, avs, byu, chk, cmf, cnt, divx, dll, dvi, exe, flv, fssd, hlp, ini, lnk, log, m1v, m2v, m3u, m4a, m4p, mp2, mp3, mpa, mpe, mpeg, mpg, mps, mpv, nst, o, oab, part, qim, qt, ra, ram, rm, rmi, rmx, rol, smi, snd, stm, tmp, ul, voc, vxd, wav, wax, wm, wma, wmv, wmx, wvx, xm
***If a faculty or staff member needs to have large media files for their work at Baylor included in their backups, an exception may be requested by calling the Help Line at extension 4357.
Related Polices, Legislation and other Information:
Date created/ updated:
Time: The Tivoli server can only process a limited number of backups in a 24-hour period. The ITS backup system not only performs backups for desktop computers, but also for the entire data center.
Computer must be connected to Baylor's Local Area Network.
Only Work Related Files are Backed up.
Frequently Asked Questions