PC-Mac Lifespan

Hardware
The life cycle of technology begins with the purchase of technology products. Baylor Procurement Services works deligently with the leading technology vendors to provide Baylor constituents with the best possible pricing options for all types of technology products. More....


Software

Software
During the life cycle of techology products, there will be many software upgrades, patches, and other software-related issues that must be resolved to keep them operational. All of these services are provided for all Baylor-owned technology. The university maintains several site license agreements and vendor contracts for use on campus. More....

Backup
Back-Up
During the life cycle of technology products, they will experience shock or extreme damage. Backup for all Baylor-owned departmental client computers assigned to faculty and staff is provided so that recovery may be possible. More....


button

Getting Help
During the life cycle of technology products, all issues can be reported to the ITS Help Desk 710-4357 (HELP), which is the central point of contact for all technology at Baylor. Help Desk hours are 8:00 AM to 5:00 PM Monday through Fridays. More....


board
Training
During the life cycle of technology, training will play a major role in gaining the expertise needed so that all functions of the products can be utilized. Instructor-led seminars and computer-based training is provided on many of the software applications and operating systems supported at Baylor. More....


Disposition

Disposition
When the life cycle ends for all Baylor-owned technology products, it must be returned to Information Technology Services for proper disposal. More....