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System Maintenance
Internet Connection Outage 05/21/13 & 05/23/13

Trax, BearWeb, BearQuest, Banner Outage & Other services Outage 05/22/13

Blackboard System Outage 05/22/13

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Latest News
Support for Windows XP ends in April 2014

Adobe Work-at-Home Option for Baylor Faculty/Staff

Baylor Long Distance Changes

Mac OS X 10.8 Support Status

OWA 2010 Guide

September 1 Deadline for Mac OS Upgrades

Patching the Java Malware Vulnerability

Bear Aware Bulletin


Self Service Button - green Forgot Password BearAware Button


ITS Seminars for Faculty and Staff

TRAX (PeopleSoft) Budget Training (TRAX Part One) 05/28/2013
TRAX (PeopleSoft) Voucher Training (TRAX Part Two) 05/29/2013
TRAX (PeopleSoft) Requisition Training (TRAX Part Three) 05/29/2013
TRAX (PeopleSoft) Department Receipts Training (TRAX Part Four) 05/30/2013
TRAX (PeopleSoft) Departmental Adjustment Request Training (TRAX Part Five) 05/30/2013
TRAX (PeopleSoft) BCR Training 05/31/2013
Popular Help Support Topics
• Departmental iPad Support
• Bearmail Information
• BearWeb PIN Information
• Blackboard Browser Requirements
• Outlook Web Access
• Wireless Setup for Computers and Phones
• Lost or Stolen Baylor Mobile Device - What To Do
• Voicemail Password and Greetings
Frequently Called Numbers
Help Desk 254.710.4357 (help)
ITS-Dutton 254.710.2711
System Stat 254.710.3696 (down)