No Improvement Without Change, No Change Without Resistance
As a leader, a big part of your job is leading change and promoting improvements. Yet, chances are, your team pushes back any time you suggest a change and it can feel like a perpetual uphill battle. Take heart! This is a very common and very normal part of the change process. In fact, if you aren’t meeting resistance, you probably aren’t encouraging substantial enough change.
Years ago, legendary science fiction writer Arthur C. Clarke noted, "New ideas pass through three stages of reaction: 1) It can’t be done; 2) It probably can be done, but it’s not worth doing; and 3) I knew it was a good idea all along!"
Knowing this is the case, we can anticipate and plan for the time and effort it will take to help people get through those stages.