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Health Insurance and Medical Referrals Tips

The Baylor University Health Center is dedicated to the provision of quality health care in a university setting. Our goal is to use health education and medical treatment to enhance student’s ability to achieve their academic goals and to lead healthy and productive lives. The Baylor Health Center has the capacity to file insurance claims on your student’s behalf whether your plan is in-network or out-of-network. From time to time, a referral from the Health Center to a medical specialist is recommended by our physicians. Medical staff will review the referral procedure with students at the time a referral is recommended. To accomplish referrals in a timely and efficient manner, it will be helpful to gather the information ahead of time.

  1. Review your insurance coverage with your student.
  2. Give your student an insurance card/or copy of your insurance card (both sides).
  3. Check the list of Baylor University Health Center in-network insurance providers.
  4. Check to see if your insurance plan has specialty providers in Waco. If a referral is needed the Health Center staff will attempt to refer to an in-network provider.
  5. Check to see if a referral to a specialist needs to be made by the Primary Care Provider.
  6. Consider selecting a Primary Care Provider (PCP) at the Baylor University Health Center.
  7. Contact your Insurance Carrier regarding benefits if you have an HMO product.

In-Network Insurance Companies as of 2/18/11

Aetna-ProNet                                        Assurant Health (First Health/CCN, PHCS)

BCBS TX                                              BCE Emergis (Multiplan)

Beech Street                                        Cigna

Coventry                                              First Care

First Health/CNN                                    Fortis (Assurant Health)

GEHA (PHCS)                                        Humana/ChoiceCare

Interplan Health Group                           MultiPlan

PHCS                                                    UniCare

United Medical Resources                        United Healthcare 

HMO, PCP or Tricare PRIME Insurance Plans -- Contact your Insurance Company for Instructions.  We are NOT a Medicare/Medicaid Provider.


McLane Student Life Center
2nd Floor
209 Speight Avenue
Waco, TX 76706
Phone: 254.710.1010
Fax: 254.710.2499