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Richter, J., McAlearney, A.S., & Pennell, M. The influence of organizational factors on patient safety: examining successful handoffs in health care. Health Care Management Review. (In press/accepted)
Richter, J., Muhlestein, D., & Wilks, C.A. Social media: How hospitals use it and opportunities for future use. Journal of Healthcare Management. (In press/accepted)
Richter, J., McAlearney, A.S., & Pennell, M. Evaluating the effect of safety culture on error reporting: A comparison of managerial and staff perspectives. American Journal of Medical Quality. (In press/accepted)
Muhlestein, D. B., Wilks, C. E., & Richter, J. (2013). Limited use of price and quality advertising among American hospitals. Journal of Medical Internet Research, 15(8).
Richter, J. (June 2013). "Hospital Safety Culture's Role in Reducing Central Line Associated Bloodstream Infections." Oral presentation at the INFORMS Annual Conference on Healthcare, Chicago, IL.< td="td">