Office of the Registrar
One Bear Place #97068
Waco, TX 76798
Phone: (254) 710-1181
Jessica has been at Baylor University since March 2013. She attended Baylor University as an undergraduate and completed her Bachelor of Science in Education in 2003. Her responsibilities include certifying enrollment for veterans and/or dependents of veterans, submitting updates on enrollment certifications, assisting students in the application process for benefits and completion of eligibility requirements, and providing information to prospective and current students regarding their VA benefits. Although she is not a veteran herself, Jessica’s father served in the Air Force. Her maternal grandfather was a Korean War veteran and served in the US Navy. She also has three cousins serving in the Army whom each have completed at least two tours in Iraq.
Ashleigh began working in the Office of the Registrar in the fall of 2014. Her role as Transcript Production and Document Imaging Associate involves processing transcript requests from students, assisting Baylor’s graduate and professional schools with their transcript needs, and scanning documents into student records. Ashleigh grew up in Ohio and North Carolina and holds a Bachelor of Arts degree from the University of North Carolina at Chapel Hill. She also graduated from Fuller Theological Seminary in Pasadena, California with a Master of Arts in Theology and a Master of Arts in Family Studies. Although not a Baylor alumna herself, Ashleigh first joined the Baylor family in 2013 when her husband became a Ph.D. student in the Department of Religion, and she enjoys the opportunity to give back to the University and help other students.
Dina worked at Baylor University from 2002 through 2008, and she returned in September 2016 as an Assistant Registrar. Her duties relate to the maintenance of the university’s academic records, utilizing multiple application platforms. She holds a Bachelor’s degree in Computer Science from Hope College in Michigan and a Master’s degree in Linguistics from Fresno State in California. She has lived in Nebraska, Michigan, California, Texas, and spent over 2 years in Africa as a missionary before returning to Waco and Baylor.
Kay has been with Baylor since 1999 as a part-time employee. Her responsibilities include resolving class roll issues each semester, handling registration activities, answering the telephone and responding to email inquiries to the office, and greeting students and guests as they come to the office. Kay graduated from Baylor with a Bachelor of Arts in Sociology and from Louisiana Tech University with a Master of Arts in Counseling. She worked over 31 years with the Texas Employment Commission, including the last eight years as Area Manager for offices in Waco and the surrounding counties. Life has come full circle for Kay since she worked in the Office of the Registrar as a student employee at Baylor, and she claims to have the best “retirement" job in the world! She stays busy with Altrusa International of Waco service projects, by going to the Baylor sporting events, and by singing in her church choir.
Elizabeth has been at Baylor University since 2001. Although she is originally from Dallas, TX, she has lived in Florida, Virginia, Georgia, North Carolina, Illinois, Michigan, and other cities in Texas. Her duties in the Office of the Registrar include assisting students, faculty, academic and administrative departments with class scheduling and registration, as well as coordinating scheduling and registration for all study abroad programs. She also ensures the accurate entry of all scheduling changes as requested by academic departments throughout the academic year and works closely with the Cashier’s office and Student Accounts Collection Coordinator on matters related to student tuition and fees that impact class scheduling, registration, and add/drops.
April has been with Baylor since 2007. April holds a Bachelor of Science in Communication Sciences and Disorders from Baylor University. April coordinates and oversees the processes related to commencement while collaborating with degree planners and the Office of the Provost on all other commencement details. She also analyzes and solves technical issues related to the BearQuest electronic curriculum process.
Elida has worked in the Office of the Registrar since 2006. She holds a Bachelor of Science Degree in Education from Texas Tech University. Her main responsibility is to apply course work from other accredited institutions for current undergraduate students to the Baylor record. She also answers student questions regarding transfer credit policies and course equivalencies, and helps in managing the course equivalency process online. In addition, she adds modified evaluated transfer credit per petition approval from academic Deans and/or academic department chairs. Other duties include processing transcripts for International Exchange students and processing Honors Program Credit. She previously served as Administrative Assistant to the Spanish Division of Modern Foreign Languages from 2002-2004. She is married and has three children, Miguel, Andrea, and Laura. Laura and Andrea are both recent Baylor graduates.
Peggy has been with Baylor since 2006. She currently holds the position of Transcript Production Associate in the Office of the Registrar. She oversees the processing, preparation, and mailing of official transcripts. She also communicates with the staff and students regarding holds that prevent the release of official transcripts and ensures that official transcripts are processed and mailed out in a timely manner. She maintains the records of official transcript requests and distributions in accordance with guidelines set by FERPA and the University records retention schedule. She is married and has two wonderful sons, Koby and Johnathan.
Jonathan has been at Baylor since 2011. He holds a Master of Science in Education from the University of Kansas and a Bachelor of Arts from the University of Missouri-Rolla (now Missouri University of Science and Technology). Previously, he served as an Associate University Registrar at the University of Virginia and an Assistant Registrar at the University of Missouri-Rolla. As the Registrar, he provides vision and leadership for the Office of the Registrar, which includes 19 staff. He collaborates across the University on issues related to academic policy and procedures, curriculum, registration, commencement, instructional space, compliance, and academic records.
Anna Kay Hollon-Harris graduated from Baylor University with a Bachelor of Science in Education. She has been a part of the Office of the Registrar since 1992, most of those years serving as Associate Registrar. Her primary responsibilities are overseeing course inventory, class scheduling, registration, and graduation/diploma processes. She formerly taught school in Waco. Her interests are spending time with her husband, granddaughter, family, friends, reading, movies, and hearing others’ life stories. Within her family, there are thirty-two family members who graduated from or attended Baylor. Her father told her that she could attend college anywhere, but he would only pay for Baylor! She is so grateful!
Dawn has been at Baylor University since January 2014. Born and raised in Waco, she earned her Bachelor of Science degree from Baylor University and a Master of Science from Texas Tech University. Previously, she served as Registrar and Director of Admissions & Records at Texas A&M University-Central Texas in Killeen. As an Assistant Registrar at Baylor, her duties include assisting faculty, as well as academic and administrative departments with the BearQuest electronic curriculum process and in making the university catalog annual updates. She also assigns time tickets for student registration and assists with New Student Orientation activities. She is married and has two children, Cameron and Sarah.
Brenda started working at Baylor University in 2000 as an Administrative Associate. Currently, she is the Administrative Manager for the Office of the Registrar. She oversees the operational components of the office including processing transcripts, enrollment and degree verifications, university withdrawals, and the scanning of records. She also collaborates with the Registrar on budget planning and management. In addition, she recruits, hires, and trains the student employees. She is married and has two daughters, Naseem and Neda, and a beautiful granddaughter, Leyla.
Hannah joined the Office of the Registrar in 2010. She holds a Bachelor of Business Administration in Finance from Oklahoma Baptist University and a Master of Business Administration and a Master of Science in Information Systems from Baylor. She manages the Astra scheduling system for the university, as well as the electronic Waitlist, and provides support for departments using both processes. Hannah also assists with all aspects of the schedule creation process from helping prepare the schedule of classes, to assisting students with registration.
Lesa has been at Baylor since 1988, when she joined the faculty in the Economics Department of the Hankamer School of Business. After teaching for several years, she moved into an advisor position in the Undergraduate Programs Office in the Business School, where she advised undergraduate students and certified them for graduation. She joined the staff in the Office of the Registrar in 1998 as an Associate Registrar. Lesa was born and raised in Waco and at Baylor, where her mother was on the English faculty for 30 years. She earned a Bachelor of Arts degree and Master of Science degree at Baylor (thanks to tuition remission!!), and she started employment at Baylor upon graduating with her Master’s degree.
Jasmine joined the Office of the Registrar in January 2017 after relocating to Waco from Southern California. She graduated from Chapman University in 2016 with a Bachelor’s Degree in Integrated Education Studies and a Minor in Women’s Studies. After many years of benefitting from the various student service departments as an undergraduate, she has chosen to pursue a career helping future generations navigate the complex world of Higher Education. Her responsibilities include answering incoming calls and emailed questions, processing Enrollment and Degree Verifications, and maintaining the digital signage and social media. In her spare time, she enjoys cheering on her home baseball team (the San Francisco Giants), watching Fixer Upper, and exploring Texas!
Kathy graduated from Baylor with a Bachelor of Arts in Education and has been working in the Office of the Registrar since 1999. She is in charge of writing and maintaining the undergraduate degree audits, as well as audits for Truett Seminary and the Law School. Part of this responsibility includes manually adjusting individual student’s audits to accommodate course substitutions, course waivers, and other changes. She is a resource person for advisors, degree planners, dean's offices and others with questions regarding various aspects of the audits.
Nicci began her career in higher education in 2008. She joined Baylor and the Office of the Registrar in August 2015, as the Athletic Certification Coordinator. In this role, she assists with the athletics eligibility certification process and other NCAA, Conference, and Institutional reports. She holds a Master’s degree in Higher Education Administration and a Bachelor’s degree in History with a minor in Theatre, both from Texas Tech University. Previously, she served as the Assistant Registrar for Texas Tech University and also worked in other various roles within higher education.
Kyle joined the Office of the Registrar in July 2015. As an Assistant Registrar, he provides oversight of the athletics eligibility certification process and other NCAA, Conference, and Institutional reports. He holds a Master of Business Administration from Texas Christian University and a Bachelor of Science in Kinesiology from Texas A&M University. Previously, he served as an Associate Athletics Director for Compliance at Missouri State University and also worked in the Athletics Department at Texas Christian University.