Baylor Disability Shuttle

Office Location: OALA, East Wing, 1st Floor, Sid Richardson Building

Phone:  254-710-4500
Fax:  254-710-3608

Hours of Operation:  Monday-Friday, 7:45 a.m. - 4:30 p.m. (during class sessions only)


Guidelines of Service

Baylor University and the Office of Access and Learning Accommodation (OALA) provide a supportive environment to ensure that students with disabilities have equal access to educational programs.

Transportation assistance is available through OALA to students with temporary or permanent mobility impairments. The accommodations provided are based upon the student’s individual needs.  Accommodations can include classroom accommodations, temporary parking permit, and use of the Baylor Disability Shuttle, which is a paratransit service that provides transportation on-campus. The shuttle operates Monday through Friday 7:45 a.m. to 4:30 p.m. 

Documentation Requirements

To qualify for services, students must provide medical documentation from their healthcare provider to OALA that includes: (1) a diagnosis, (2) the severity of the condition, (3) the functional limitations caused by the disability, (4) the recommended accommodations, and (5) the anticipated length of time services would be required. Students who have an evident disability may be granted initial services before documentation is supplied; however, complete documentation must be provided for continuation of services.

Any student requesting accommodations must register with the Office of Access and Learning Accommodation by completing an online shuttle application and by requesting an appointment by calling 254-710-4500.  Physicians may fax documentation to our office at 254-710-3608.

 The Accessibility Coordinator will contact the student within three business days following the receipt of a Disability Shuttle Request, in order to set up a brief meeting to review shuttle policies and establish a rider schedule.  Rides to OALA for an intake appointment can be arranged with sufficient notice. Please call 254-710-4500 for more information or to schedule a transportation intake appointment.

The Baylor Disability Shuttle does not run during the weekends, official study days, or final exams.

Additional Transportation Resources

Waco Transit – The Baylor University Shuttle (BUS) is a fixed route transportation system operated by Waco Transit in cooperation with the Baylor Department of Parking and Transportation Services. Service is available at NO cost to ride! Website:

Parking Considerations – Information about the Four Week Temporary Disability Parking Permit as well as steps toward obtaining state issued ADA parking placards can be found at  Temporary Disability Parking

Medical Equipment Rental:

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