News

Jul
15
2015
Maintenance on the ITS data center network hardware will occur on Wednesday, July 15 from 6:15 p.m. until midnight. During this time period, clients will experience brief interruption in service between clients, clients and servers on campus, as well as access to the Internet from campus.
Jul
10
2015
Server maintenance will be performed on the AdAstra system, on Friday, July 10 from 8:00 a.m. until Noon. Room and event scheduling conducted through this system will not be available during the time.
Jul
9
2015
Maintenance on the ITS data center network hardware will occur Thursday, July 9 from 6:15 p.m. until midnight.
Jun
19
2015
The Banner outage has been resolved and the system is now available for normal use. All dependent services should also be available.
Jun
19
2015
Banner Outage
Due to issues during the maintenance last night affecting databases for BearWeb, Banner, BearQuest and all of the following on-line resources, the systems listed below remain down at this time. Technicians worked through the night and are still engaged with hardware vendors to restore services as quickly as possible.
Jun
18
2015
Various systems including BearWeb, Banner, BearQuest, and many other on-line resources will be down for required maintenance Thursday, June 18th, beginning at 6:00 p.m. Service is expected to be restored by 8:00 p.m.
Jun
1
2015
Maintenance on the ITS data center firewalls is scheduled for Tuesday, June 2 from 9:00 p.m. until midnight.
May
28
2015
The network outage scheduled by ITS for this Thursday evening, May 28, has been postponed until next week. Maintenance on the ITS data center firewalls is scheduled for Thursday, May 28 from 6:00 p.m. until midnight. Between 6:30 and 7:00 p.m., clients may experience a brief interruption in service accessing campus servers and the Internet and communication between server-networks.
May
22
2015
The TRAX/PeopleSoft financial system will be will be brought down Friday evening, May 22nd beginning at approximately 6:30 pm for system maintenance. We expect this outage to last through Saturday, May 23rd.
May
19
2015
The RESNET and AIRBEAR firewalls will be down for scheduled maintenance Tuesday, May 19 from 6pm - midnight. The service outage is expected to last from 6:30pm to 7:00pm; during this time communication from RESNET and AIRBEAR to Baylor servers and the Internet will be affected.
May
12
2015
The maintenance on the BaylorCompass system has been completed, however if you had previously bookmarked the site after you had logged in, you will need to create a new bookmark. To get to the BaylorCompass system, go here: www.baylor.edu/compass.
May
12
2015
The Baylor Compass System for Performance Appraisals and Learning Management will be unavailable due to maintenance between 7:00 am and 9:00 am Tuesday, May 12th. We appreciate your patience with this necessary outage.
Apr
29
2015
This Thursday evening, April 30, between 5:00 and 6:00 pm, ITS will make a mandatory update to the AirBear wireless network. This change will require you to respond to a warning dialog box that will be presented the next time you attempt to access AirBear.
Apr
25
2015
Various systems including Banner, BearWeb, BearQuest and many other online services will be down for required maintenance on Saturday, April 25 beginning at 8:00 a.m. All services should be restored by noon.
Apr
23
2015
Maintenance will be performed Thursday, April 23 on the AirBear and ResNet networks beginning at 6:00 p.m. and lasting until midnight. From 6:00 to 7:00 p.m., communication from AirBear to Baylor servers and the Internet, may be interrupted for about 5 to 10 minutes.
Mar
20
2015
Since last fall, ITS has been collaborating with student government leaders to discuss possible enhancements to the Baylor student email system.
Mar
9
2015
The PawPrints system will be down on Monday, March 9 from 8:00 AM to 9:00 AM in order to perform system upgrades.
Mar
9
2015
Maintenance must be performed on IDCard System beginning on Monday, March 9 at 8:00 a.m. through Wednesday, March 11 at 5:00 p.m.
Mar
7
2015
Various systems including Banner, BearWeb, BearQuest and many other online services will be down for required maintenance on Saturday, March 7 beginning at 8:00 a.m. All services should be restored by Saturday evening.
Feb
5
2015
Maintenance will be performed in order to upgrade the load balancers on the VPN server, RESNET authentications, Blackboard/Canvas on Thursday, February 5, from 6:00 p.m. until midnight.
Feb
5
2015
Server maintenance will be performed on the TRAX Financial system on Thursday, February 5 beginning at 6:00 p.m. until 7:00 p.m. If you have any questions, please contact the TRAX hotline at ext. 8704.
Jan
29
2015
Various systems including Banner, BearWeb, BearQuest and many other online services will be down for required maintenance this evening, Thursday, January 29 beginning at 5:30 p.m. All services should be restored by 6:30 p.m.
Jan
23
2015
Beginning January 26, the custom data form presently stored locally in the LANDESK application will be converted to a web-based form for both Windows and Mac platform. The local CDF will no longer be active. The change will happen automatically, therefore, no steps are needed on the client end.
Jan
22
2015
Various systems including Banner, BearWeb, BearQuest and many other online services will be down for required maintenance on Thursday, January 22 beginning at 6:00 p.m. All services should be restored by 8:00 p.m.
Jan
22
2015
Maintenance will be performed to upgrade the Exchange load-balancers on Thursday, January 22, from 6:00 p.m. until midnight. During this time, there may be brief, intermittent disruption accessing campus email services only.
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