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Telephone Information


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Cellular Phone / Data Service
Find information about University-provided cell phones and data devices.

Dialing Instructions
Instructions for placing on-campus, local, long distance, and international calls.

Long Distance Bill Review
View your long distance charges for the month.

Move Packet
Use this packet to request moves of computer and/or telephone equipment.

New Telephone Request Form
Use this form to request a new phone for your department.

Request a New Telephone Line
This link will take you to Baylor Facility Services iServiceDesk system. Submit a work order through their system to initiate the installation of a new telephone line.

Telephone Functions
Instructions for conference calls, call forwarding and other features.

Telephone Model
Select your telephone and view the user's manual.

Telephone Protocol
In keeping with our mission here at Baylor to be a "caring community," we strive to have every phone call to any office handled in a courteous, caring, professional manner.

Voice Mail
Instructions for accessing the voice mail system. (BearID and password required)

Telephone Training Video
Baylor's Telephone Training video has been created in order to train staff and faculty on the proper use of the phone and voice mail systems. This is an on-line version of the Telephone Training Video in .mp4 format.