Description BearQuest is 3rd party software provided by Integrify. It is a web-based workflow and document management system. Click here to see the BearQuest dashboard and here to see an example of the Request Overview screen.

See our BearQuest website for more details.



Internet access.
Eligibility Faculty/Staff
Where is it available? Training required. Call the Help Desk ext 4357 for details. Click here for further BearQuest information.
Web online system

Web online system

ITS Training Small

Faculty/Staff - ITS training seminars provided. Please see our seminar online registration website for available times.


Level B - Baylor Non-Standard

If the Help Desk is unable to answer the question, a Heat ticket will be recorded and moved to the second-tier response team. Software at this level is supported by a limited number of individuals.

The response time will be longer.